Permit Services Representative Open to current City of Victoria employees only

Permit Services Representative

Competition Number: 25/79

Posting Scope: Internal (Open to current City of Victoria employees only)

Posted Date: April 24 2025

Closing Date: May 1 2025 4:30 PM PST

Department: Planning and Development

Posting Type: Temporary up to 11 months

Work schedule: Monday to Friday 35 hour work week)

Salary: $ 37.65 per hour Pay Grade 9

Job Code: 4339

Employee Group: This is a CUPE Local 50 position

Number of Vacancies: 1

WORK FROM HOME

The successful candidate for this posting may be eligible for participation in a hybrid work from home arrangement in alignment with the Citys Work from Home Policy. Such arrangements are determined with each employee and subject to change based on operational needs and policy direction.

POSITION FUNCTION

Perform administrative technical and regulatory functions related to the processing and issuance of building plumbing electrical sign and other constructionrelated permits in accordance with applicable bylaws statutes and regulations coordinate permit records and website information.

KEY DUTIES

Provide coordination for a Permits and Inspections records management system both electronic and paper; make recommendations for improvements to departmental processes such as permit circulation and record keeping in relation to drawings permit related documents and paperwork in address files; research and develop content for division forms such as applications and checklists; facilitate approved changes.

Administer system for permit issuance process including intake circulation and issuance using the departmental electronic permit tracking system; generate reports to facilitate and track permit status; maintain and update spreadsheet database to track new and archived plans.

Coordinate the distribution of permit related process information on the Citys website by collecting information and drafting content in consultation with department and communications staff upload content to website.

Receive review and analyse sign permit applications and perform calculations to assess compliance with sign regulation bylaw respond to applicant regarding compliance or changes required to meet compliance; recommend application for approval or denial to Chief Building Inspector; monitor and followup on status of applications.

Receive permit applications plans and required documents for building plumbing electrical demolition sign blasting and excavation; review applications and assist applicant to ensure completeness of information; update property records and enter permit information onto permit tracking system; administer permit application circulation to required departments; review departmental comments and inform applicants of issues requiring changes; maintain a variety of manual and computerized records and related files; request and collect required documentation such as Home Owner Protection Office certification Development Cost Charges letters of assurance blasting insurance letters of credit and additional fees; issue occupancy/completion certificates upon approval; forward to appropriate departments for refund of deposits business license approval B.C. Assessment and Finance Department for new or changes to services.

Respond to enquiries from the public professional consultants and other departments by providing information regarding records fees permit procedures bylaws and policies; schedule onsite appointments for inspectors; direct enquiries to appropriate department. Calculate applicable permit costs and make adjustments as required; collect payments for a variety of permits and services; issue approved permits as required; enter and update transactions into computerized cash and inventory control system; balance and verify daily revenue; prepare bank deposits; maintain records of deposits permits and fees.

Type a variety of letters memos and reports; compose routine correspondence regarding permit application issues and fees; operate a variety of office equipment including fax/scanner and photocopier machine.

Perform related duties where qualified.

INDEPENDENCE

Work is generated by construction and sign permit activity and requests for service or is assigned by supervisor.

Work is reviewed through discussions with supervisor.

Issues such as building plumbing and electrical code enquiries are referred to inspectors.

WORKING CONDITIONS

Physical Effort:

Lift carry or transport medium to heavy weight plans and material. (occasional)

Sit or stand with arms unsupported while keyboarding. (frequent)

Prolonged standing at counter. (often)

Work from ladder while filing. (occasional)

Mental Effort:

Deal with negative and verbally abusive comments and complaints. (occasional)

Visual/Auditory Effort:

Focus on detailed drawings and a variety of source data and computer for short periods. (frequent)

Work Environment:

Office.

File Room. (Occasional)

Exposure to dust from archival plans. (rare)

KEY SKILLS AND ABILITIES

Organize and prioritize work.

Understand and apply administrative and regulatory functions related to processing and issuance of sign and constructionrelated permits.

Type 60 wpm; working level operation of current City word processing spreadsheet and other related departmental software.

Use standard office equipment.

Read and interpret technical drawings and plans.

Interpret related policies regulations and bylaws.

Maintain accurate records and coordinate record keeping practises.

Establish and maintain effective working relationships.

Deal effectively with the public and outside agencies.

QUALIFICATIONS

Formal Education Training and Occupational Certification:

Accredited courses in Engineering or Architectural Technology. 6 Months)

High school graduation.

Experience:

2 years of related experience.

or an equivalent combination of education and experience.

OTHER:

May be requested to substitute in a more senior position.

To apply for this opportunity youwill need to create an online profile or log back into our career portal at only online submissions will be considered. All applications must be submitted online by 4:30 pm on the closing date noted on the posting. Please be prepared to provide proof of qualifications as outlined in your resume.

The City of Victoria is committed to integrating equity diversity inclusion and accessibility into our programs policies spaces and services. Our goal is to cultivate a diverse and inclusive workforce that reflects the community we serve and aim to become. Individuals who are Indigenous racialized immigrants persons with disabilities 2SLGBTQIA or facing any additional barriers are encouraged to apply. Accommodations will be available upon request throughout the application and selection process.

If you require assistance please email us at .