Assistant Store Manager- CALVIN KLEIN
Assistant Store Manager- CALVIN KLEIN
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1 Vacancy
Job Description
Design Your Future at PVH
Assistant Store Manager CALVIN KLEINPOSITION SUMMARY
Assistant Managers lead the effort to exceed expectations provide exceptional service and display passion for our brand. They work closely with the Store Manager to lead a team focused on delivering top line sales results. Assistant Managers support recruitment talent development and performance management.
RESPONSIBILITIES
Customer Experience
Leads the effort to greet and offer assistance to every customer; provides realtime coaching to associates.
Encourages and helps associates maintain an indepth knowledge of product and promotions to help explain value and build brand loyalty.
Partners with the Store Manager to make decisions that support brand standards customer service expectations and connect the stores goals to the larger business objectives.
Prioritizes delivering an exceptional customer experience throughout the store and always places our customer first; quickly resolves customer concerns while exceeding their expectations.
Commitment to Efficiency
Leads merchandising filling in based on sellthrough and collaborating with the Store Manager on new arrival merchandising decisions.
Enforces all company tools policies and procedures; provides loss prevention training and coaches associates to maintain awareness and report concerns.
Creates and maintains schedules to support payroll strategies and budgets; assists in the oversight of expenses and inventory.
Assists with business analysis and planning; conveys opportunities and customer feedback to the Store Manager.
Associate Morale
Recruits and onboards top talent to ensure a bestinclass team; evaluates current talent and provides observations to Store Manager.
Motivates and inspires associates to achieve sales goals and uphold brand standards; models expectations recognizes outstanding performance and assists in the coaching and development of associates.
Demonstrates a sense of pride commitment and passion for the brand and our customers; treats customers and store team professionally courteously and respectfully.
Celebrates and embraces individuality inclusion and partnership; builds relationships and seeks out feedback for continuous selfdevelopment.
Champions innovation and change supports company initiatives and reinforces a continuous improvement environment.
QUALIFICATIONS
Minimum of 1 year of retail store management experience required.
Bachelors/Associate degree preferred; high school diploma/equivalent required.
Flexible schedule required including nights weekends and overnight shifts; some travel may be requested.
Excellent communication and time management skills.
Ability to walk stand bend reach and squat for prolonged periods and carry up to 20 pounds.
Required Experience:
Manager
Employment Type
Full-Time
