MMOT Technology Supervisor
MMOT Technology Supervisor
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$ 90000 - 120000
1 Vacancy
Job Description
Simon Wiesenthal Center (SWC) is a global Jewish human rights organization that confronts antiSemitism and hate defends the safety of Israel and Jews worldwide and teaches the lessons of the Holocaust through awareness advocacy justice education and its Museums of Tolerance. With a constituency of over 400000 member families since its founding in 1977 the SWC has an international footprint through its Museums of Tolerance Moriah Films and the Digital Terrorism Hate Project.
Headquartered in Los Angeles it maintains operations in New York Chicago Miami Toronto Paris Berlin Jerusalem and Buenos Aires. It is an accredited NonGovernmental Organization (NGO) at the United Nations UNESCO the Organization of American States the Latin American Parliament and the Council of Europe and maintains relationships with the highest levels of governments throughout the world.
In 1993 the Center opened the Museum of Tolerance in Los Angeles to worldwide acclaim. The Museum has served as the Centers flagship educational arm challenging visitors to confront bigotry and racism and to understand the Holocaust in both historical and contemporary contexts. In addition the Center developed Moriah Media to produce theatrical documentaries to educate global audiences. Moriah has produced 17 documentaries to date two of which have received the Academy Award for best feature documentary The Long Way Home and Genocide.
Position Overview: The MMOT Technology Supervisor is a key position within the Simon Wiesenthal Centers MMOT Fleet department overseeing the technological aspects and operational readiness of the Mobile Museums of Tolerance (MMOT) and partially for the Museum of Tolerance Los Angeles. This role requires a blend of technical expertise strategic planning and leadership skills to ensure the seamless integration and functionality of MMOT systems.
Key Responsibilities:
- Content Management: Manage the uploading updating and maintaining of MMOT content to ensure all digital media software and presentations are current and functional.
- Application & Software Oversight: Oversee software applications and integrations used within MMOT troubleshoot issues and provide robust solutions for technical disruptions.
- Technical Support & Maintenance: Act as the primary technical support contact for MMOT operations assisting educators and staff with hardware software and connectivity issues.
- Collaboration with Builders & Vendors: Liaise with builders and technology partners for initial installations and system updates and coordinate with external IT vendors for maintenance and enhancements.
- Operational Readiness: Ensure that MMOT systems are thoroughly tested and fully operational before deployments and provide necessary training and documentation for staff.
- Security Coordination: Work closely with the SWC Security team to ensure all technological deployments align with security protocols and practices.
Qualifications & Skills:
Required:
- Technical Expertise: Experience with media server systems (TouchDesigner knowledge a plus) including programming troubleshooting and media file management. Familiarity with Android device management and network operations/maintenance.
- Leadership Skills: Proven ability to delegate tasks maintain flexibility and demonstrate emotional intelligence.
- Communication Skills: Excellent verbal and written communication skills to ensure clear articulation of goals and maintain transparency with the team.
- ProblemSolving Abilities: Strong problemsolving skills and adaptability are crucial for managing project dynamics and team success.
- Project Management: Demonstrable experience in managing and delivering complex projects successfully.
- Supervisory Experience: At least 2 years of experience in a supervisory or leadership role preferably in IT or related fields.
Preferred:
- 2 Years Experience with BrightSign: Minimum requirement for experience with BrightSignOS to ensure proficiency in managing MMOTs digital signage systems.
- Industry Knowledge: Understanding of current and future technology trends particularly those relevant to mobile technology platforms and interactive multimedia.
- Analytical Skills: Ability to analyze technical performance metrics for system improvements.
- Vendor Management: Experience in managing technology vendors. Ability to manage technological transitions or upgrades efficiently.
- Risk Management: Experience in identifying and mitigating technologyrelated risks.
- Cyber Security Awareness: Knowledge of cybersecurity principles to safeguard digital assets.
Our Benefits:
We value our people and offer a collaborative and engaging culture. As a SWC employee you will enjoy work/life balance generous time off and comprehensive benefits and programs.
The Simon Wiesenthal Center embraces inclusivity and values our diverse community. We are committed to building a team based on qualifications merit and business need. We are proud to be an equal opportunity employer and do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status.
Required Experience:
Manager
Employment Type
Full-Time
