Cloud Network Engineer II Foundation - Seattle

At Qualtrics we create software the worlds best brands use to deliver exceptional frontline experiences build highperforming teams and design products people love. But we are more than a platformwe are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit determination and a disdain for conventionbut most of all it requires closeknit highfunctioning teams with an unwavering dedication to serving our customers.

When you join one of our teams youll be part of a nimble group thats empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together by passing the mic and iterating until the best solution comes to light. You wont have to look to find growth opportunitiesready or not theyll find you. From retail to government to healthcare were on a mission to bring humanity connection and empathy back to business. Join over 5000 people across the globe who think thats work worth doing.

Cloud Network Engineer II Foundation Seattle

Why We Have This Role

Our network is the backbone of everything we dosupporting product delivery to customers and enabling engineers to build and scale infrastructure worldwide. As we grow and maintain our cloud and hybrid data center environments were looking for a talented Cloud Network Engineer who excels in navigating complex ambiguous challenges and embraces an automationfirst approach. This role is essential to enhancing reliability increasing capacity and driving smarter faster network performance. Youll collaborate closely with infrastructure and security teams to ensure our global footprint remains fast secure and resilient.

How Youll Find Success

• Takes initiative and thrives in ambiguity. You dont wait for perfect instructionsyou gather context understand the goals and dive into solving tough networking challenges.
• Brings an automationfirst mindset. You look at repetitive tasks as opportunities for scripting whether its using Python Ansible or Terraform to streamline deployments or monitoring.
• Has a deep understanding of networking fundamentals. Protocols like BGP DNS and TCP/IP arent just checkboxesyou know how to debug them at scale.
• Collaborates well across teams and time zones. Youre comfortable syncing with security engineers and platform teams to move projects forward with clarity and momentum.
• Balances detail and bigpicture thinking. You can zoom in to troubleshoot a packet drop or zoom out to design a faulttolerant multiregion network.
• Communicates clearly and documents with precision. Whether diagramming complex routing paths or writing design docs your output is as clean as your configs.
• Continuously improve systems and yourself. You actively seek out ways to make the networkand your own workflowsbetter faster and more reliable.

How Youll Grow

• Gain handson experience with complex cloud and hybrid architectures at global scale
• Deepen your expertise in infrastructure as code GitOps and cloudnative networking
• Lead endtoend network deployments and influence design decisions
• Expand your cloud networking skills across AWS and modern CDN platforms
• Grow crossfunctional leadership skills by working closely with infrastructure and security teams

Things Youll Do

• Improve network automation and visibility by designing and implementing monitoring alerting and deployment tools
• Deliver scalable infrastructure by supporting cloud/onprem network growth projects across new and existing environments
• Enhance network resilience by performing root cause analysis and driving postmortem learnings into system design
• Champion best practices for Infrastructure as Code and change management processes
• Own and maintain network reliability through regular patching configuration updates and proactive lifecycle management of hardware and software components
• Support the teams oncall rotation responding to incidents with urgency driving incident resolution and contributing to 24/7 operational excellence
• Ensure the ongoing stability and reliability of network systems by managing KTLO tasks
• Drive continuous improvement in documentation observability and troubleshooting workflows
• Partner across teams to support service rollouts integrations and performance tuning

What Were Looking For On Your Resume

• Bachelors degree in computer engineering or a related discipline required
• 3 years of experience in network engineering with a focus on designing implementing and supporting largescale network infrastructures.
• 3 years of experience with AWS cloud networking and operations (i.e. VPC Peering VPC endpoints Security Group Transit Gateways Load Balancers (NLB ALB GWLB) Internet Gateway and DirectConnect Setup)
• 2 years of experience with scripting & programming (i.e. Ansible Python Terraform CloudFormation)
• 2 years of handson experience with managing firewalls (PaloAlto Preferred)
• 2 years of handson experience with Dynamic IP Routing Protocols (BGP OSPF)
• 1 years of experience in Linux/Unix administration
• Knowledge of various VPN technologies and data center WAN/LAN Operations
• Knowledge of various monitoring tools (AWS Cloudwatch Syslog Systems SNMP Monitoring)
• Maintains indepth knowledge of standards and best practices in basic networking (Ethernet TCP/IP HTTP SMTP NTP SNMP IPSec NAT DNS DHCP Security Routing/Switching and Network Design)
• Excellent documentation skills including creating and maintaining network diagrams
• Strong troubleshooting skills and the ability to work well independently and across teams
• A great teammate a fast learner with a focus on getting stuff done
• Good understanding of content delivery networks and Web Application firewalls (Akamai Cloudflare Azure FrontDoor and CloudFront etc. is a PLUS
• AWS or PaloAlto Certification is a PLUS
• Project management skills and excellent interpersonal skills and strong written and verbal communication skills

What You Should Know About This Team

• Were a handson fastmoving team responsible for building and maintaining the backbone that powers everything from external products to internal tools.
• We operate at the intersection of traditional networking and modern cloud infrastructure.
• Our work supports a cloud environment of global data centers.
• The team is highly collaborative and values: Ownership Creativity and a strong automation mindset
• We dont just keep the lights onwe engineer for: Scale Reliability and Simplicity
• Youll be working alongside people who love solving hard technical problems care deeply about user experience and arent afraid to challenge the status quo to build something better.

Our Teams Favorite Perks and Benefits

• Wellness Reimbursement for $300 per quarter for wellness activities including gym memberships spa massages workout equipment meditation apps and much more.
• $1800 Experience bonus to be used for an Experience of your choosing
• Amazing QGroup Communities; MOSAIQ Green Team Qualtrics Pride Q&Able Qualtrics Salute and Womens Leadership Development which exist as places for support allyship and advocacy.

The Qualtrics Hybrid Work Model:Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays plus one day selected by your organizational leader. These purposeful inperson days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week work where you want owning the integration of work and life.

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other protected characteristic.

Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave ActEqual Opportunity EmploymentEmployee Polygraph Protection Act

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please let your Qualtrics contact/recruiter know.

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