Specialist Mailroom Operations

Responsible for the daytoday operations of the companys business units. Aims to deliver superior service to clients by driving and optimizing the effectiveness and efficiency of people processes and technology thereby enhancing financial performance increasing investment capacity and managing risk. Builds the sustainable repeatable capabilities that support delivery of the highest standards of service and . Analyzes and reviews data tools business processes and operational standards to execute service delivery. Evaluates and ensures that operations meet company objectives business needs service agreements and relevant requirements. Researches and monitors external landscape to identify developments and translate them into operational implications for the company.

This position is located onsite @ our Quincy MA Location

Essential Functions/Responsibility Statements:

• Supports processing of payment transactions and related activities.
• Reports issues of concern or matters of potential loss to Manager.
• Provides exceptional customer service to both internal and external customers.
• Adheres to Privacy Policy Code of Ethics and follow all policies and procedures relative to Consumer Compliance laws and regulators and best practice recommendations.
• Processes / reconciles transactions related to product/functional area.

Qualifications:

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:

• Bachelors Degree or equivalent work experience in Accounting Business Administration Economics Finance Mathematics or Statistics. (Req)

Work Experience:

• In same or similar role. 3 years

Skills and Abilities:

• Ability to effectively communicate both orally and written with customers team and management
• Ability to calculate figures and amounts such as interest percentages and volume
• Adequate knowledge of MS Office: Word Excel Outlook Powerpoint.
• Ability to read analyze and interpret common metrics used to measure and monitor operational performance define problems collect data establish facts draw valid conclusions and provide clear and concise communication with a wide audience of internal departments
• Developing knowledge of cash management industry including systems products and services
• Ability to perform multiple tasks in a fastpaced environment
• Solid organizational skills and attention to detail
• Excellent verbal and written communication skills

EEO Statement: At Santander we value and respect differences in our workforce. We actively encourage everyone to apply.

Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin genetics disability age veteran status or any other characteristic protected by law.

Working Conditions: Frequent Minimal physical effort such as sitting standing and walking. Occasional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown. Physically capable of lifting up to fifty pounds able to bend kneel climb ladders.

Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason.