IT Technician
IT Technician
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
A thriving economy in space is needed to make life on Earth more vibrant sustainable and equitable. Space technology will enable global access to information solutions to climate change answers to global food security products that transform healthcare clean energy production and more. Today rocket launch options are slow expensive and unreliable. Stoke is building the worlds most efficient fully and rapidly reusable rocket designed to fly daily that will radically increase access to space and open up the space economy to safeguard our precious home Earth.
Description
Reusable systems are the key to seamlessly connecting Earth and space. Efficient dramafree technical operations are foundational to these efforts. We are a small and motivated team and as an IT Technician in Stoke Spaces Information Technology department youll play a key role in supporting technical operations across the entire organization. Youll collaborate with product teams in a fastmoving startup environment as we accelerate toward the first launch of Nova. You must be ready to stay focused move fast selfdirect and learn on the fly.
Responsibilities
- Support and maintain computers phones peripherals and other IT systems
- Setup workstations and IT resources for new employees
- Assist users with support for software applications and configurationissues
- Respond to and resolve helpdesk requests including basictroubleshooting of hardware software connectivity and user accessissues while escalating more complex problems as needed
- Assist with the of IT projects including system upgradesmigrations and maintenance
- Configure support and maintain audio/video/camera systems usedfor meetings video conferencing and facility security
- Install terminate and troubleshoot low voltage cabling includingnetwork phone and AV wiring
- Provide technical assistance to the software development avionicsand engineering teams for projects as needed
- Monitor hardware inventory and manage IT assets
- Provide a highlevel of service to ensure an exceptional end userexperience
- All other duties as assigned
Qualifications
- Associates degree or higher in Information Technology Computer Science or a related field or equivalent handson experience in a technical support role
- 24 years of experience in IT support or helpdesk environment
- Strong knowledge of Windows and macOS operating systems
- Ability to diagnose and resolve common software hardware andconnectivity issues
- Fundamental knowledge of networking concepts (TCP/IP DNS DHCP)
- Able to stoop bend crawl and lift up to 50 lbs. unassisted
- Excellent customer service and communication skills
- Unbeatable drive and ownership with a willingness to act proactivelyto find solutions
Preferred Qualifications
- Experience with CAD system support
- Experience working in a manufacturing environment
- Experience with mobile device management (MDM) solutions
Benefits
- Medical dental vision and basic life insurance
- 401(k) match
- Paid time off
- Flexible scheduling
- Equity
Compensation
Target Levels:
- Level 1 Range: $34.85 $50.48
- Level 2 Range: $44.71 $63.70
Our job posts are intentionally written to attract a wide variety of experience levels and we make decisions about the right fit on a percandidate basis.
Your actual level and base salary will be decided based on your specific experience and skill level.
To conform to U.S. Government space technology export regulations including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen lawful permanent resident of the U.S. protected individual as defined by 8 U.S.C. 1324b(a)3 or eligible to obtain the required authorizations from the U.S. Department of State.
Equal Opportunity
The Company is an Equal Opportunity Employer including with respect to disability and veteran status. It is committed to compliance with all equal opportunity laws including the Immigration and Nationality Act (INA) and Title VII. It does not discriminate on the basis of nationality race citizenship immigration status or any other protected class when it comes to employment practices including hiring.
Employment at the Company is contingent upon satisfactory completion of reference and background checks and on your ability to prove your identity and authorization to work in the U.S. for the Company. Employees must comply with the United States Citizenship and Immigration Services employment verification requirements and therefore they must complete an Employment Eligibility Verification Form I9 at the start of employment and reverify authorization to work periodically.
Separate from this I9 process this position entails access to certain technology and technical data that is restricted under U.S. export control laws and regulations. Employment or continued employment may be conditioned on your legal authorization to work with or have access to export control materials as necessary to perform your job.
Required Experience:
IC
Employment Type
Full Time
