Customer Account Representative
Customer Account Representative
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
JOB SUMMARY: This position has overall responsibility to provide optimum customer service to NHBB customers.
DUTIES & RESPONSIBILITIES:
- Position is responsible for effective and efficient handling of customer calls order entry quoting and expediting.
- Efficiently and accurately managing customer demand with our backlog and production capabilities.
- Responsible for resolution of customer complaints and invoice issues.
- Collaborate with other internal support functions such as outside sales engineering and production personnel.
- Must collaborate/participate in goals and strategy to help to meet department and company goals.
- Proactively seek to understand business needs and provide relevant data driven solutions.
REQUIREMENTS:
- High level of analytical competency and math skills demonstrated through professional accomplishments; demonstrated ability to effectively organize and interpret data.
- Must be proficient with excel specifically: spread sheet management pivot tables and V look up capabilities.
- Ability to solve practical problems and deal with a variety of changing situations. Strong communication and interpersonal skills with shop floor supervision and support functions.
- Ability to handle multiple projects and daily activities.
- Must be organized resourceful selfmotivated and able to work independently.
- Associates Degree in business or closely related field preferred.
- Proficient with Microsoft office Products (PowerPoint/Word/Excel).
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.
Due to compliance with U.S. export control laws and regulations candidate must be a U.S. citizen U.S. permanent resident or have asylum or refugee status in the U.S.
Equal Opportunity / Affirmative Action Employer
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.
Qualified candidates must be able to perform the essential job functions with or without reasonable accommodation.
Required Experience:
Unclear Seniority
Employment Type
Full Time
