Marketplace Manager
Marketplace Manager
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Job Description
About Us
Dyson is a global technology company with a unique philosophy to solve problems that others ignore first. It transforms every category it enters with radical and iconic reinventions that work perform and look very different.
Our culture is unique; The mindset is geared to constant change and Dysons pace brings constant challenge. Dyson suits people with the courage and resilience to find their own way spotting opportunities where others dont and having the selfbelief to persevere where others give up.
About The Team
Dyson Poland launched in 2017 opening its office in Warsaw and quickly becoming one of the leading small home appliances brands in Poland focusing on vacuum cleaners air purification and beauty. Dyson Ecommerce team is small and dedicated group of people focused on delivering best online customer experience and growing online sales as one of the important channels for whole company.
About The Role
The Marketplace manager will be responsible for marketplace accounts managing operational duties and delivery of groups project plans/timelines with agility.
Capable of strategic planning but not afraid to get hands on this is a great opportunity for Market place manager to apply skills in a real 360 role providing scope and opportunity to be at the forefront of growing and developing the market in Poland.
Main responsibilities include:
Driving Volume
- Drive online sales via marketplace
- Monitor existing KPIs and put forward ideas to improve.
- Ensure a consistent contextual & relevant customer journey across all marketplace platforms (including Allegro Empik and others)
- Analyse and determine actions and opportunities from various reports and datasets.
- Oversee digital asset management local campaign activities while ensuring Dyson product pages we are leveraging the most relevant practices content & features among platforms.
- Liaise with all business & IT stakeholders to ensure all digital content is UpToDate relevant and compliant with global brand security content & commercial guidelines
- Assist and help to drive volume in other channels (Ecommerce projects)
- Marketplace strategy management forecasts and results. These include short and longterm objectives customer metrics and overall performance. Develop reports and reporting formats.
- Oversee the daytoday marketplace operations customer service updates post listings promotions merchandising maintenance and performance.
- Coordinate with the operation ecommerce manager to ensure a seamless experience and optimized purchasing funnel across all platforms
- Leveraging analytics insights and data with using A/B testing UX/UI and Product Performance tools ensure optimization guidelines are followed & standards met to ensure optimization of conversion goals & objectives
- Leverage operational insights & global best practices to influence the optimization of campaign customer journeys and path to purchase
- Plan & oversee the implementation of eMerchandising activities in collaboration with cross functional teams
- Ensure a bestinclass B2C customer experience & performance through the assessment and optimization of ecommerce channels in the fields of search eMerchandizing catalog management personalization brand content services & compliancy
Driving Business Continuity
- Ensure an agile bug free user experience on all digital platforms following HQ ecommerce & Brand guidelines
- ensuring business critical systems and processes remain operational and bug free. Ensure prioritization of platform regression championing needs of markets where necessary
- Support incident management for any major issue (global/local) affecting conversion rate
About You
Were looking someone who has:
- Trading on Marketplace experience must have (preferable Allegro)
- Relevant degree with strong marketplace knowledge and experience
- Organizational or project management skills in an international commercial environment
- Experience in ecommerce (Marketplace) activities including Content Management Systems Personalization & Targeting eMerchandizing Product Performance UX/UI
- Accuracy reliability & vigilant attention to detail
- Able to work under pressure
- Project oriented and Innovation minded
- Adobe Analytics and Magento knowledge is a plus
- Fluency in English and Polish
Benefits
Dyson monitors the market to ensure competitive salaries and pension contributions. Beyond that youll also be invited to join a company bonus scheme healthcare and subsidized sport activities. But financial benefits are only the start of a Dyson career. Rapid professional growth leadership development and new opportunities abound. And with a vibrant culture the latest devices and a relaxed dress code reflecting our engineering spirit its an exciting team environment geared to creativity innovation and ambition.
Dyson is an equal opportunity employer. We know that great minds dont think alike and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race colour religion national or ethnic origin sex sexual orientation gender identity or expression age disability protected veteran status or other any other dimension of diversity.
Required Experience:
Manager
Employment Type
Full-Time
