Pre-Sales Engineer

Company Overview

At Motorola Solutions we believe that everything starts with our people. Were a global closeknit community united by the relentless pursuit to help keep people safer everywhere. Our critical communications video security and command center technologies support public safety agencies and enterprises alike enabling the coordination thats critical for safer communities safer schools safer hospitals and safer businesses. Connect with a career that matters and help us build a safer future.

Department Overview

Job Description

The PreSales Engineer plays a critical role in the sales process by providing technical expertise and support to potential customers. This position involves conducting product demonstrations addressing customer inquiries and creating technical documentation to facilitate the sales process. The PreSales Engineer collaborates closely with the sales team to understand customer needs and tailor solutions accordingly.

Key Responsibilities:

• Conduct engaging and informative product demonstrations to potential customers showcasing the features and benefits of the companys solutions.

• Collaborate with the sales team to identify customer requirements and develop tailored solutions that meet their needs.

• Prepare and deliver technical presentations and proposals to customers highlighting how the companys products can solve their specific challenges.

• Respond to technical inquiries from customers and provide expert guidance on product capabilities and integrations.

• Create and maintain technical documentation including user guides installation manuals and FAQs to support customer understanding and usage of products.

• Work closely with product management and engineering teams to stay updated on product features enhancements and industry trends.

• Assist in the development of sales tools and resources to support the sales team in their efforts.

• Participate in trade shows conferences and other events to represent the company and its products.

Basic Requirements

Travel Requirement:

• Willingness to travel worldwide up to 50 of the time for customer meetings demonstrations and industry events as needed.

Education:

• Bachelors degree in Engineering Computer Science Information Technology or a related field.

Experience:

• Experience in a presales engineering role or a similar technical support position.

• Experience in conducting product demonstrations and technical presentations.

Technical Skills:

• Strong understanding of the companys products and services as well as the competitive landscape.

• Proficiency in relevant technologies like thermal imaging software and tools related to the surveillance industry.

• Strong skills in networking

• Familiarity with cloud computing and software development concepts. JCL basic understanding.

Soft Skills:

• Excellent communication and interpersonal skills with the ability to explain complex technical concepts to nontechnical audiences.

• Strong problemsolving skills and the ability to think critically under pressure.

• Ability to work collaboratively in an international team environment and build strong relationships with customers and colleagues Worldwide.

Other Requirements:

• A customerfocused mindset with a passion for technology and helping clients succeed.

Preferred Qualifications:

• Experience in a specific industry relevant to the companys products (e.g. telecommunications software development cybersecurity).

• Knowledge of thermal imaging border surveillance and Critical Infrastructure Protection; as well as sales processes and methodologies.

• Certifications related to the industry or specific technologies (e.g. AWS Certified Solutions Architect Cisco Certified Network Associate).

In return for your expertise well support you in this new challenge with coaching and development every step of the way. Also to reward your hard work youll get:

• Competitive salary and bonus schemes.

• Two weeks additional pay per year (holiday bonus).

• 25 days holiday entitlement bank holidays.

• Attractive defined contribution pension scheme.

• Employee stock purchase plan.

• Life assurance.

• Enhanced maternity and paternity pay.

• Career development support and wide ranging learning opportunities.

• Employee health and wellbeing support EAP wellbeing guidance etc.

• Carbon neutral initiatives/goals.

• Corporate social responsibility initiatives including support for volunteering days.

• Well known companies discount scheme.

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Travel Requirements

Relocation Provided

Position Type

Referral Payment Plan

Company

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion or belief sex sexual orientation gender identity national origin disability veteran status or any other legallyprotected characteristic.

We are proud of our peoplefirst and communityfocused culture empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If youd like to join our team but feel that you dont quite meet all of the preferred skills wed still love to hear why you think youd be a great addition to our team.

Were committed to providing an inclusive and accessible recruiting experience for candidates with disabilities or other physical or mental health conditions. To request an accommodation please email .