Residential Support Staff Who We Are and Who Were Looking For:If you are looking to join a supportive team driven to impact the lives of others look no further. SafeHouse Denver has been around for 48 years and we are on a mission to improve the lives of domestic violence survivors. We guide community awareness of domestic violence through education partnerships and inclusion. We are currently looking for a Residential Support Staff with organization time management and crisis intervention skills to support our work as we prepare to serve more survivors in greater ways.
SafeHouse Denver promotes a culture of excellence. We prioritize and practice seven core values:
Trust
We foster a culture of trust by being reliable honest consistent direct and transparent.
Dedication
We are intentional passionate and driven. We commit to making a meaningful impact.
Compassion
We listen seek to understand and help. We embody kindness patience empathy and see the value of each individual.
Collaboration
We encourage cooperate support and share. We also welcome humor and fun.
Innovation
We are bold brave and fearless. We value curiosity and continuous learning.
Leadership
We operate with integrity transparency and ethics. We are solutionsoriented optimistic accessible and critical thinkers.
Inclusion
We embrace and respect diverse perspectives and experiences; we believe in a welcome and equitable environment.
What Youll Be Doing: Responds to callers who access the SafeHouse Denver 24 hours crisis line
Provides emotional support crisis intervention and deescalation
Provides information and education on domestic abuse trauma response and coping skills
Supports callers in assessing immediate needs identifying culturally appropriate resources and referrals and supports callers in developing a plan of action
Provides safety planning by supporting callers in assessing danger/risks identifying culturally appropriate resources and referrals and supports callers in implementing their safety plan
Screens callers for shelter
Provides initial intake of new residents
Orientates new residents to the shelter building and program
Provides appraisal of the residents presenting problem
Assess immediate needs identify culturally appropriate resources and referrals and support residents in developing a plan of action
Provides safety planning by supporting residents in assessing danger/risks identifying culturally appropriate resources and referrals and supports residents in implementing their safety plan
Provides emotional support deescalation and crisis intervention during the intake process
Provides shortterm individual advocacy counseling and crisis intervention to residents
Provides emotional support crisis intervention and deescalation to residents as needed or requested
Supports residents in developing shortterm goals plans to address immediate concerns
Provides information and education about domestic abuse trauma response and coping skills
Assists residents in identifying options and achieving shortterm goals
Communicates with Primary Advocates to ensure quality services to residents
Supports a safe and secure shelter space
Supports a safe and respectful community living environment by providing emotional support deescalation conflict management problem solving and crisis intervention
Provides house meetings as needed to support residents in resolving ongoing issues or conflicts
Supports participation in the shelter program and community living by providing and explaining information about the shelter program and clarifying expectations of residents
Supports residents in meeting their daytoday needs by supplying personal items shelter supplies and food
Maintains accurate and timely record keeping
Responsible for appropriate charting and all necessary documentation
Demonstrates initiative and vision for service quality service improvement problem prevention and problem resolution
Works diligently to achieve individual team and agency goals and objectives
Participates with all staff to assure coordinated services both within the Shelter and across all agency programs
Do You Have What It Takes
Required: Preferred:
Associates degree in social work or related field
Bachelors Degree
One or more years of experience
Two years of experience
Crisis intervention knowing how to engage with survivors of trauma
Skills in crisis intervention and trauma informed work
Strong technical aptitude with advanced proficiency in utilizing MS Office.
Ability to work in a diverse environment.
Passion for the SafeHouse Denver mission.
A solid understanding of how people and organizations change and the ability to be adaptable.
Bilingual strongly preferred
What We Offer:
Pay: $21hourly rate parttime position nonexempt with annual performance evaluations and an opportunity for meritbased increase
Work hours: Weekends holidays and overnights
Continuous learning opportunities
Supportive work environment and opportunities to have fun
Work with committed people who want to impact change
A chance to be a part of a movement that will help more survivors
What Are You Waiting For
To apply please send your resume and cover letter which should include a personal mission statement to emailprotected.Residential Support Staff. SafeHouse Denver is committed to creating a diverse inclusive and equitable workplace. SafeHouse Denver is an Equal Opportunity Employer and welcomes individuals of all backgrounds experiences and abilities to apply.
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