Part Time Data Administrator

Join Us and Make a Difference!

At Change Grow Live (CGL) were more than just a leading national charitywere a team of passionate individuals dedicated to transforming lives. We combine evidencebased practices with compassion to create services that empower people and are deeply rooted in the local community.

Now were excited to launch our new Birmingham Specialist Smoking Cessation Project and were looking for a dedicated parttime Data Administrator to join this new team. In this role you will play a crucial part in supporting the operational success of the service ensuring that accurate data collection efficient administrative processes and robust reporting systems drive the delivery of highquality impactful support.

Hours: 18.75 hours per week.

Actual Salary: 12538.50

Contract Type: This is aFixed Term Contract until 31st March 2026 with the possibility of extension.

*Please note: Fulltime hours at Change Grow Live are 37.5 hours per week. For parttime roles the salary and payments will be pro rata based on contracted hours.

What Youll Do

As a Data Administrator you will play a key role in keeping our operations organised and efficient. Your attention to detail and administrative support will help ensure the smooth running of the SmokeFree Service contributing to its success and positively impacting the lives of those we support.

Key Responsibilities:

• Support the Management Team by maintaining efficient administration IT and telecommunication systems.
• Be the goto person for all datarelated matters providing clear advice reports and information.
• Manage an electronic filing system to ensure client data is organised and accessible.
• Maintain accurate and comprehensive client records and data collection.
• Assist in the development and upkeep of Quit Manager our specialist data system.
• Collate and submit regular data and performance reports to support service goals.
• Handle calls and correspondence from service users external agencies and staff with professionalism and empathy.
• Actively contribute to the monitoring evaluation and improvement of the service.
• Engage with service users to gather feedback for ongoing service development.

About You

You excel in a fastpaced environment bringing strong organisational skills and a passion for making a difference. Youre detailoriented proactive and thrive on ensuring everything runs smoothly behind the scenes.

What Were Looking For

As a Data Administrator you will:

• Support Operational Efficiency: Work closely with the Management Team to ensure that administrative IT and telecommunication systems are effective and efficient.
• Deliver Clear Communication: Provide advice information and reports in a clear and concise manner through the most appropriate channels.
• Maintain Accurate Records: Keep detailed and comprehensive records of client data ensuring accuracy and compliance at all times.
• Be the Data GoTo: Act as the primary contact for all datarelated matters handling regular and ad hoc data requests.
• Organise Data Systems: Manage an electronic filing system to keep client information wellorganised and easily accessible.
• Support Quit Manager Development: Assist in the development servicing and maintenance of the Quit Manager system to streamline service delivery.
• Collaborate on Reporting: Work with the Senior Advisor and wider team to collate and submit accurate monthly and quarterly data and information reports.
• Handle Inquiries with Care: Ensure all telephone calls from agencies clients and colleagues are handled promptly courteously and directed to the appropriate personnel when necessary.
• Drive Service Improvements: Contribute to monitoring and evaluating the service offered to clients ensuring service user feedback informs ongoing developments.

This role is perfect for someone who thrives on supporting a team ensuring efficient processes and contributing to a service that makes a real difference in peoples lives.

What We Offer

Joining CGL means being part of a supportive and inclusive workplace where your contributions are valued. We provide opportunities for growth development and a range of benefits:

• 25 days of annual leave (plus bank holidays) increasing annually for first five years. (Annual leave is prorated for parttime roles).
• Wellness Support: Paid weekly wellness hour (pro rata) access to a wellness hub and Employee Assistance Programme.
• Flexible Working: Work arrangements that suit your needs.
• Pension Scheme: Contributory pension to plan for your future.
• Discounts: Access to exclusive deals on shopping cinema holidays and more.
• Training & Career Progression: Opportunities to grow your skills and advance your career.
• ReferAFriend Scheme: Earn rewards for introducing friends to the team.

Please ensure that when completing your application form and supporting statement you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.

Please Note: If you require sponsorship please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more hereSkilled Worker visa: Overview

If this sounds like you and youd like to begin your journey with Change Grow Live then wed love to talk to you.