Assistant Food and Beverage Manager - Hilton Chicago
Assistant Food and Beverage Manager - Hilton Chicago
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Job Description
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
- Hospitality Were passionate about delivering exceptional guest experiences.
- Integrity We do the right thing all the time.
- Leadership Were leaders in our industry and in our communities.
- Teamwork Were team players in everything we do.
- Ownership Were the owners of our actions and decisions.
- Now We operate with a sense of urgency and discipline
In addition we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
Hilton is the leading global hospitality company spanning the lodging sector from luxurious fullservice hotels and resorts to extendedstay suites and midpriced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
EOE/AA/Disabled/Veterans
An Assistant Food and Beverage Manager is responsible for assisting in the daily management of activities and services of all hotel food and beverage outlets (restaurants lounges coffee shops etc. in the hotels continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing
Specifically you would be responsible for performing the following tasks to the highest standard:
- Assist in the management of all Food and Beverage outlet operations to include but not limited to guest service food and beverage quality inventory management outlet reservations and occupancy systems management budget and forecasting marketing report generation department management and meeting participation and facilitation
- Ensure consistency in food quality and presentation and monitor cost and portion controls
- Assist in monitoring and developing team member performance to include but not limited to providing supervision and professional development scheduling conducting counseling and evaluations and delivering recognition and reward
- Meet and greet guests and respond to guest inquiries requests and issues in a timely friendly and efficient manner and resolve guest concerns
- Monitor and assess service and satisfaction trends evaluate and address issues and make improvements accordingly
- Ensure compliance with health safety sanitation and alcohol awareness standards
- Assist in recruiting interviewing and training team members
Pay Rate
The hourly rate range is $25.00 to $27.00 and is based on applicable and specialized experience and location
Benefits & Perks
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment thanks to innovative programs and benefits such as:
Complimentary Meals in the Team Member Restaurant
Access to pay when you need it through DailyPay
Medical Insurance Coverage for you and your family
Mental health resources including Employee Assistance Program
BestinClass Paid Time Off (PTO)
Go Hilton travel program: 100 nights of discounted travel
Parental leave to support new parents
DebtFree Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education including: college degrees and professional certifications*
401K plan and company match to help save for your retirement
Hilton Shares: Our employee stock purchase program (ESPP) you can purchase Hilton shares at a 15 percent discount
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
Required Experience:
Manager
Employment Type
Full-Time
