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The Bed Management Allocation (BAM) Coordinator coordinates the placement of patient admissions in a prompt courteous and efficient manner. They are proactively aware of bed availability and staffing capability on all care units and/or initiates action to gather this information proactively. The Coordinator acts as a problemsolver and consultant when bed availability is an issue or there is a need to optimize utilization of hospital facilities/services. They are knowledgeable of the clinical groupings to ensure appropriate patient placement within the entire hospital setting. Communicates with patient access staffing clinics logistics and the emergency department to streamline the admission process and ensure the process staff and equipment are ready for all patient admissions.
HS Diploma or equivalent AND A minimum of four years of relevant experience in customer service insurance and/or health care environment OR an associates degree is required. Associates degree in business or health care field preferred. Qualified candidates must be customerfocused serviceoriented and possess demonstrated skills in teambuilding communication decisionmaking problemsolving interaction coping and versatility. Knowledge of personal computer applications such as Windows Microsoft Word and Excel medical terminology is helpful.
Training: Trained and can demonstrate proficient use of the Internet and Microsoft Office including Word Excel PowerPoint Visio and Outlook required. Experience with EPIC preferred but not required. Special Skills: Ability to communicate clearly concisely and effectively in both oral and written formats; ability to collect organize and analyze data from a variety of sources; ability to negotiate collaborate and consult in a problemsolving team oriented environment; ability to demonstrate and articulate an understanding of hospitalwide needs and concerns; flexibility to adjust schedule to meet the needs of the department required.
Required Experience:
IC
Part-Time