drjobs Customer Service Agent

Customer Service Agent

Employer Active

1 Vacancy
drjobs

Job Alert

You will be updated with latest job alerts via email
Valid email field required
Send jobs
Send me jobs like this
drjobs

Job Alert

You will be updated with latest job alerts via email

Valid email field required
Send jobs
Job Location drjobs

Pune - India

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Join Ecolabs call center in and become part of a dynamic team that loves their work and enjoys each other. As a respected Customer Service Agent use your high energy and social skills to partner with our customers to help them achieve maximum benefit from Ecolabs products. As a team we strive to exceed our objectives to help drive greater customer satisfaction.

Whats in it For You:

  • Enjoy nontraditional work hours that fit the schedule you need
  • Be recognized for meeting goals and secure opportunities for advancement
  • Sharpen your professional business acumen
  • Work for a stable growing global Fortune 500 company
  • Comprehensive benefits package starting day 1 of employment.

What You Will Do:

  • Process 60100 inbound calls per day
  • Manage outbound calls depending upon volume
  • Must possess solid problem solving & interpersonal skills
  • Handle all calls in a prompt and courteous manner
  • Maintain working knowledge of products accounts Ecolab representatives tools and dispensing systems
  • Complete a call on screen accurately while speaking with the customer
  • Process orders literature requests and applies information to our customers
  • Develop technical and mechanical proficiency to assist customers and field staff with dispenser system issues

Candidate must reside in: CITIES/AREA

Work week and shift: DETAILS (including weekend rotation if applicable)

Compensation package offered: DETAILS

Minimum Qualifications:

  • High school qualifications or equivalent
  • Proficient with Microsoft Office Suite software (Excel Word Access and Outlook
  • Experience using Customer Service software
  • No immigration sponsorship available for this position

Preferred Qualifications:

  • Bachelors degree completed or in process
  • Ability to accurately type a minimum of 25 words per minimum
  • Ability to interact professionally with others and work independently in a fastpaced environment
  • Prior experience utilizing a multiline telephone system
  • Strong problem solving and interpersonal skills
  • Excellent verbal and written communication skills
  • Highly dependable team player
  • Ability to prioritize workload and complete responsibilities on time
  • Fluent in
  • SAP knowledge

Required Experience:

Unclear Seniority

Employment Type

Full-Time

Company Industry

About Company

Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.