Manager of Customer Service and Strategic Training
Manager of Customer Service and Strategic Training
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Job Description
Full Job Description:Manager of Customer Service and Strategic Training
Grade: Hourly 16 H16
Tulsa Public Schools existing salary schedules provide career increment adjustments based on education/experience and/or years of creditable service. For more information about the salary for this specific position please review theSalary Schedulefor the corresponding Salary Grade (listed above).
For more information on our comprehensive benefits packages please visit:Compensation and Benefits website.
Position Summary: Manage Transportations Customer Service Center. Trains staff memberswith new technology for better customer relationships with the schools parents and a working relationship with school principals city leaders and athletic coaches tofacilitate the professional transportation of students. Willing and qualified to work with districtleadership as assigned to special programs and critical projects. Organizes and managestransportation services for major events within the district and city of Tulsa.
Minimum Qualifications:
Education:
High school diploma
Associates degree preferred
Experience:
Two years supervisor experience
Previous experience driving a school bus
Specialized Knowledge Licenses Etc.:
Possess or ability to obtain and maintain a CDL Class B with school buspassenger and air brake endorsements within first year
Proficient or willing to learn Microsoft Office Suite Google Office Suite ZonarGPS SafeStop Trip Tracker IMS and ByteCurve
Bilingual in Spanish is a plus
About Our District:At Tulsa Public Schools our mission is to inspire and prepare every student to love learning achieve ambitious goals and make positive contributions to our world. We are the destination for extraordinary educators and staff who work with our community and families to ignite the joy of learning and prepare every student for the greatest success in college careers and life. Our core values of equity character excellence team and joy guide how we work and interact with each other and our community.
Required Experience:
Manager
Employment Type
Full Time
