Service Advisor
Service Advisor
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Want to work for one of Connecticuts premier dealer groups Honda of Watertownis offering one of the top pay and benefits packages in the region for experienced Service Advisors.
We believe strongly in developing employees to become topperformers and we consider you a long term investment.
WE OFFER:
- Major medical & dental insurance
- 401K matching plan
- Paid vacation/holidays
RESPONSIBILITIES:
- Meet with customers and determine their needs for repair and/or service of their vehicle issues
- Increase customer satisfaction by building customer relations.
- Maintain the companys standards for ethical business practices professional image orderliness customer service and good employee and community relations.
- Monitor the progress of each vehicle throughout the day and updating customers frequently
- Increase profitability by maximizing sales & execute retail promotions.
- Responsible for overseeing the technician working on customers vehicle including their time management/efficiency parts ordering job completion times.
- Oversee and participate in quality control.
- Participate in the development and documentation of Standard Operating Procedures as appropriate.
REQUIREMENTS:
- High School Diploma or equivalent.
- Accredited training in service advisor skills customer satisfaction and quality control.
- Automotive service advisor experience.
- Ability to concentrate and accomplish tasks despite interruptions.
- Ability to perform a variety of tasks simultaneously.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
