Pharmacy Technician - Patient Access
Pharmacy Technician - Patient Access
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1 Vacancy
Job Description
MAHEC is now accepting applications for experienced Pharmacy Technicians to support increasing business need in partnership with the Patient Access Center. This fulltime benefitseligible role will be based at MAHECs Community Pharmacy at Biltmore Campus and will support with growing patient pharmacy needs and call volume from MAHECs Psychiatry Dental and OB/GYN Centers. At all levels Pharmacy Technicians work collaboratively as an active team member of the interdisciplinary team to provide patient centered care across the continuum. In this role the goals include providing an excellent patient experience high quality outcomes and improved productivity for the team.
SPECIFIC RESPONSIBILITIES:
Demonstrates competence in managing various pharmacy workflows and systems including dispensing pharmacy information systems and inventory management.
Maintains a system for medication storage and security
Manages medication recalls and backorders
Connects patients to medication assistance resources which includes management of patient assistance program applications through pharmaceutical manufacturers
Collaborates with the prior authorizations team
Assists pharmacists and other clinicians with medication histories as requested
Performs medication refills using a standardized protocol
Support learners in the pharmacy department
KEY COMPETENCIES:
Communication Skills
Effectively and respectably communicate with other individuals whether it be a colleague patient or patients family member and appropriately enumerate information in a manner easily understood by all parties. We do this to foster a culture of understanding between all parties especially in complex and difficult situations to ultimately provide the best care possible to our patients and their families.
Decision Making
Ability to make the most appropriate decision in a given situation and then taking the next steps to ensure appropriate and timely completion. This requires conflict resolution skills critical thinking skills confidence in your ability to make the right decision in most situations. This also includes ability to prioritize your workday appropriately to ensure the most important tasks are completed on time.
HealthCare Knowledge
Having the drive to keep yourself abreast and up to date on the new breakthroughs in your area of expertise and communicating them to the rest of the team as appropriate. This also includes keeping up with your licensure and yearly training requirements within your area expertise along with MAHECs organizational training. Finally the ability to apply the depth of knowledge maintained and gained through this process in real life scenarios as appropriate.
Interpersonal Skills
Showing the ability to meet difficult situations with grace professionalism and understanding. Within your area of expertise showing respect and showing empathy where appropriate with your colleagues patients and their family at all times even when its most difficult to do so. This is done in part by effective listening being your authentic self showing responsibility and dependability and being patient with others.
Organizational Values
Adherence to MAHECs founding principles and incorporating them every day. This includes among others having integrity and accountability reverence for other cultures and equitable practices ability to manage change and displaying a clear understanding of organizational dynamics. Doing these things creates a culture where people want to do the best for each other and gives personal ownership towards the goal of helping people in their time of need.
Problem Solving
Having an analytical mind and ability to work autonomously to solve complex problems that may arise. The wherewithal to think logically through a difficult problem and come to an appropriate resolution for a given issue. This helps to drive continuous improvement by thinking through where we can improve in a novel way. Measures success by understanding where we are currently and where we want to go and then applying those new ideas to affect positive change.
SPECIFIED SKILLS
COMPUTER:
- Excellent skills in Microsoft Office including Word Excel PowerPoint and database applications .
FOREIGN LANGUAGE:
Spanish speaking skills preferred.
PHYSICAL DEMANDS
Physical Demands:
- Light Moderate energy level: Lift and carry 25 35 lbs Push/Pull 50 100 lbs (empty bed stretcher etc.
Physical Activity:
- Frequent 34 66 of Workday)
EDUCATION AND EXPERIENCE
Pharmacy Technician III
MINIMUM QUALIFICATIONS:
- High school diploma or GED
- Certified Pharmacy Technician (CPhT) license
- Two 2 years of pharmacy or clinical experience
Advanced skillset in one of the following:
- Clinical care:Ex: refill protocol medication access medication reconciliation
- Retail operations:Ex: inventory management 340B analysis workforce management
PREFERRED QUALIFICATIONS:
Graduation from a pharmacy technician training program
REQUIRED LICENSES:
Certified Pharmacy Technician CPhT license
SCHEDULE:
- Regular attendance onsite is an essential function of this position. Work from home opportunities may be available for qualified applications. Typical business hours are Monday Friday 8:00 am to 5:00 pm (or flexed to best meet the needs of the clients and/or the Division); 40 hours per workweek. Work hours will need to be flexible in order to respond to special work assignments or evening activities as requested by the team leader.
POSITION COMPENSATION:
- Pharmacy Technician III: $23.32/hour MAHEC Full Total Rewards Package including healthcare coverage pet insurance up to 30 days of PTO and more!
At MAHEC we strive to equip all team members with Total Rewards (pay benefits) to honor their service support their health manage their financial security build their career and thrive.
All MAHEC employees and learners will be required to receive the Flu vaccine or have an approved exemption.
MAHEC Talent Management is located at 121 Hendersonville Road Asheville NC 28803. Equal Opportunity Employer. Black Indigenous People of Color and Spanish/English bilingual persons are strongly encouraged to apply. With this in mind studies show that women gender diverse and BIPOC candidates are less likely to apply unless they meet all of the qualifications listed in the job description.
If you are interested in this role and you have related experience and qualifications we encourage you to apply or reach out to for support in your job search process. You could be the talent we are seeking for this or other opportunities.
Required Experience:
IC
Employment Type
Full-Time
