Account Coordinator
Account Coordinator
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Job Description
United Trimen
Our employees exhibit a friendly collaborative teamoriented focus on serving our customers with urgency and attention to detail. Our culture is built on a set of Cornerstone values we believe make us unique:
Our customers come first. Were driven to exceed their expectations by listening leading solving problems and delivering what we promise.
We encourage productivity and efficiency and there are rewards for jobs well done. Sometimes its a financial incentive other times an award always a genuine thankyou.
The best relationships are founded on honesty trust and respect. We say what we will do and then we do it.
Personal and professional growth depends on teamwork. By sharing knowledge skills ideas and effort we benefit our customers ourselves and our communities.
Strong relationships break down barriers and promote innovation and cooperation. By working as an openminded responsive team we achieve excellence.
Our future depends on the success of each employee. In an atmosphere of dignity and diversity our appreciation for each others talents and contributions keeps us at our best.
We play fair but never lose sight of the goal to win. With that in mind we execute our plans and strategies with focus commitment and passion.
We offer our employees very competitive benefits:
Profit Sharing
Healthcare Benefits
Matching Retirement Contribution
Overtime Compensation Over 40 hours
Training & Development and Growth Opportunities
We have a wide variety of opportunities to establish yourself in the food industry including sales sales support customer service marketing administration finance operations technology and inventory management. Come join our team and build your career with us!
Position Summary:
Supports a portfolio of National Multi Unit Customers with daytoday tactical customer relationship management activity. Assists the Multi Unit Account Managers by coordinating customer activities and providing internal support to their customer account teams. Facilitates interactions between internal supporting departments and customer corporate offices.
Position: Fixed Contract 12 months
Location: North York ON
Work Model: Hybrid 4 days in office 1 day work from home)
Essential Functions:
Organizes all essential communication for key projects e.g. promotions limited time offers and product changes
Manages order guide process
Reviews internal initiatives from a customer perspective to ensure proper
Coordinates new item setup
Directs internal Gordon Food Service teams with new restaurant location openings and closings.
Creates standard and ad hoc reports to support customer use of the Data Warehouse. Analyzes reports to ensure data integrity.
Manages customer product usage through the CRID report and Customer Compliance report
Participates in business reviews as directed by Regional Chain Manager
Serves as the escalation point for any customer service issues requiring additional support. Resolves conflicts.
Performs other duties as assigned
Knowledge / Skills / Abilities:
Highly motivated self starter with a focus on details and accuracy in a fast paced environment
Excellent written verbal organizational and communication skills.
Ability to problem solve and develop solutions to a variety of complex business issues with the ability to balance customer needs within the framework of Gordon Food Service business practices.
Ability to multitask organize prioritize and work independently or within a team environment
A natural desire to serve our customers
Equipment / Tools / Technology:
Advanced knowledge of SAP applications spreadsheet word processing presentation and email.
Must be proficient using a computer keyboard (may need to be tested)
We thank all applicants for their interest however only those selected for the next stage will be contacted. United Trimen is an equal opportunity employer who strives to provide an inclusive work environment that involves everyone and embraces the diverse talent of its people. All qualified applicants and employees will receive consideration for employment or in terms or conditions of employment without regard to any enumerated or analogous grounds of discrimination including race religious beliefs colour gender gender identity gender expression physical disability mental disability age ancestry place of origin marital status family status sexual orientation or status as a qualified individual with disability.
If you require reasonable accommodation for any part of the application or hiring process due to a disability please submit your request to and use the words Accommodation Request in your subject line.
Required Experience:
IC
Employment Type
Full-Time
