Alert 24 Security Risk Analyst
Alert 24 Security Risk Analyst
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1 Vacancy
Job Description
A great opportunity to join our team as a Security Risk Analyst. The successful candidate will work as part of our Houstonbased Alert:24 Crisis Support team within WTWs Crisis Management division.
WTW is an S&P 500 company with a global footprint and over 40000 employees. WTW provide consultancy services risk management and insurance broking to clients. Crisis Management is a global division within WTWs insurance broking arm providing insurance products to protect clients people and assets. WTWs Crisis Management division offer insurance products such as Special Crime (formerly known as Kidnap for Ransom) Active Assailant Accident & Health Evacuation and Terrorism & Political Violence.
Alert:24 is WTWs inhouse security risk advisory and 24hour crisis support practice. Alert:24 provide intelligence consultancy and training solutions to help our global client base identify monitor and manage their security risks. With three operations centers around the world the team also provides clients 24/7 response triage advocacy and support. Please note this is NOT a Cybersecurity/ IT position.
Note: Employmentbased nonimmigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.
This is an onsite role based in our Houston office.
The Role
The successful candidate will be joining the Alert:24 Crisis Support team as a Security Risk Analyst. The primary responsibilities for the role are:
- Supporting WTW Crisis Management insurance clients through the security incident timeline notifying designated thirdparty assistance providers and other stakeholders to ensure the timely response to insured security events.
- Monitoring current and emerging threats and geopolitical developments which concern our clients.
- Providing timely intelligence and analysis products and services to clients and internal teams.
- Producing a range of intelligence products to help clients understand and mitigate risks to their people assets and operations across the globe.
- Maintaining a highlevel of coordination and collaboration across our global hubs ensuring 24/7/365 continuity of support for our clients.
- Supporting our team of consultants to provide a range of clientfacing security and crisis management training and consultancy services.
The successful candidate will be working as part of a small specialist global team who provide a 24/7 client service through 3 teams based in Sydney (Aus) Houston (US) and Reading (UK).
As part of this role you will be required to communicate directly with clients security and assistance providers as well as internal stakeholders helping clients during crises and emergencies. You will be involved in the daytoday monitoring of global security developments using social media opensource reporting and purposemade risk platforms to identify threats to our clients based on their risk profiles and exposures alerting them as necessary. In order to support clients you will work closely with colleagues and internal teams to conduct research and write custom reports as well as provide mitigating security advice. You will be supported by an experienced management team in the of your responsibilities.
This position is on a shift pattern requiring both weekend and weekday work; however all shift work is during daytimehours only. As a 24/7/365 rota working on holidays is required although holiday shifts are rotated among team members to the best extent possible. Occassional overtime opportunity is available at an additional rate.
You must be able to demonstrate that you are comfortable working with basic office software apps and communications systems. A background in global security operations and/or intelligence is preferred although any relevant experience or knowledge of crisis management including relating to medical natural and cyber risks is advantageous. We are looking for an enthusiastic and selfmotivated team player.
Qualifications
The Requirements
- Degree in a political science history and/or any relevant field or security discipline is desirable but not essential.
- Background in intelligence security or risk management is a desirable but not essential.
- Prior experience in security operations center and/or related call center or other monitoring group ops are preferred but not essential.
- Advanced writing and analytical skills are essential.
- Ability to clearly and comfortably communicate with clients and stakeholders as well as give presentations and webinars to smalllarge groups.
- Able to work effectively in a small team.
- A keen interest and solid knowledge of current affairs history as well as global and regional geopolitical developments.
- Knowledge and understanding of major global industries ie. oil & gas aviation maritime etc. preferred.
- Ability to multitask prioritize and handle emergency calls/situations.
- Strong IT skills would be advantageous.
- Proficiency in Microsoft Office applications expected; expertise in PowerPoint and Excel would be helpful but not essential.
- Bilingual/multilingual capabilities would be an asset but not essential.
EOE including disability/vets
Required Experience:
IC
Employment Type
Full-Time
