Senior Product Manager - Automation Platform

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Job Title

What does a successful Senior Product Manager Automation Platform do at Fiserv

As the Senior Product Manager for the Automation Platform at Fiserv focuses on developing and executing the product roadmap specifically for automation solutions ensuring these tools enhance operational efficiency and steamline processe. They collaborate with crossfunctional teams to integrate automation technologies listen to customer feedback to refine features and drive innovation to keep the platform ahead in the market.

What you will do:

• Define the product strategy for the automation platform
• Manage and execute the product roadmap balancing customer needs with business priorities
• Facilitate datadriven decisions and create necessary metrics for evaluating product success
• Conduct pilot tests and gather early feedback to ensure feature adoption
• Analyze customer feedback to prioritize and convert into defined feature requirements
• Identify opportunities for product enhancement based on competitive research and industry trends

What you will need to have:

• 5 years of product management or product owner experience in an enterprise SaaS product company preferably with Salesforce or ServiceNow platform
• 5 years of experience in product roadmap planning gotomarket strategies and managing endtoend product releases
• 5 years of experience defining developing and launching products at various stages in an agile environment
• 4 years of experience collaborating with engineering teams demonstrating strong technical aptitude
• Bachelors degree in a related field and/or equivalent military experience

What would be great to have:

• Experience with Salesforce ServiceNow lowcode or RPA platforms
• Strong analytical and problemsolving skills with demonstrated experience in datainformed decisionmaking and leveraging analytics to measure product success
• Exceptional skills in stakeholder management collaboration and communication with a customerfirst mindset

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