Virtual Assistant - Healthcare Scheduler Remote
Virtual Assistant - Healthcare Scheduler Remote
Posted on :
26-04-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
26-04-2025
Job Description
This is a remote position.
Company Overview
ClearDesk was founded based on years and years of our own experience in prior businesses in outsourcing amazing talent from places like Colombia India and the Philippines. We now live in a world where highspeed internet and the latest technology allow us to build a team of amazing people all across the world.
At ClearDesk we handle the sourcing recruiting and management of our overseas talent as they work with our clients. Our goal is to provide exceptional service that exceeds expectations and we take pride in our ability to match each client with the right talent to suit their unique needs.
Our Mission
At ClearDesk were passionate about helping people succeed. Our mission is to assist clients in building topperforming teams in the most costeffective way possible enabling them to thrive in todays competitive business landscape. Additionally were committed to helping our remote talent develop their careers within outstanding teams while supporting their families.
But we dont stop there. Were constantly pushing ourselves to grow and learn by surrounding ourselves with the very best talent. This culture of continuous improvement enables us to provide even better service to our clients and team members alike. At ClearDesk we believe that when everyone succeeds we all succeed.
Job Description
We are looking for experienced Healthcare Schedulers to report directly to the Lead Service Coordinator and support daytoday operations by ensuring caregiver shifts are filled documented and updated as needed. This is a schedulingfocused role with the potential to provide light recruitment and administrative support when needed.
Responsibilities
- Create and manage caregiver schedules up to two weeks in advance ensuring adequate coverage across a fivecounty territory (Dakota Scott Carver Rice and LeSueur)
- Track and follow up on caregiver clockins and clockouts to ensure billing and payroll accuracy
- Respond promptly to lastminute shift cancellations absences and reassignments
- Answer incoming calls related to client inquiries caregiver needs and scheduling changes using the ConnectUC VoIP system
- Maintain accurate caregiver and client information in WellSky documenting notes and updates for internal tracking and reporting
- Communicate staffing changes and scheduling updates to relevant team members and the recruitment team as needed
- Relay territoryspecific issues or concerns to the Operations Manager for guidance
- Conduct caregiver checkins and perform 90day and annual evaluations
- Generate reports on caregiver supply and demand for the direct supervisor
- Support crosscoverage efforts when other team members (e.g. Lisa) are unavailable
- Receive daily task assignments and follow through on scheduling priorities
- During downtime assist with administrative tasks such as posting/removing job ads or prepping data for billing and insurance submissions
Requirements
- College educated
- Candidates must provide either an NBI Clearance or Police Clearance (preferred) upon hiring or an equivalent background check/clearance available in the country
- Must be comfortable with using Hubstaff a timetracking application
- Solid experience or strong aptitude for scheduling in a fastpaced environment ideally within home care or healthcare
- Strong communication skills to coordinate with caregivers clients and internal team while handling incoming phone inquiries
- Must be comfortable answering and making calls
- Recruitment experience is a plus but NOT required
- Healthcare background is a plus but NOT required
- Healthcare software knowledge is a plus but NOT required (such as Wellsky)
- Proficiency in using Microsoft Outlook Office Suite Microsoft Teams Zoom ConnectUC VoIP/Yealink system and OneDrive
- Professionallevel English (written and verbal/voice)
- Computer or laptop with access to the internet (min speed of 25 Mbps)
Compensation and Benefits
- Competitive salary
- 100 Remote (Permanent work from home)
- Prepaid HMO
- Bonuses and incentives
- Paid training
Important Reminder: ClearDesk does not ask for any monetary payments or fees as part of our employment process. If you encounter any request for payment please disregard it and report it to us immediately. For your security please ensure that all communications are conducted through emails originating from @ or @.
Recruitment
Employment Type
Full Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
