drjobs CMDB ServiceNow Developer Senior level

CMDB ServiceNow Developer Senior level

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1 Vacancy
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Job Location drjobs

Alajuela - Costa Rica

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Summary of Duties and Responsibilities

Architect and implement ITAM solutions using industry best practices.

Independently develop and manage Service Asset & Configuration Management.

Design and implement ServiceNow CMDB solutions that maintain data integrity and support ITSM processes.

Manage integrations for assets vulnerability management and discovery with other systems.

Implement CMDB with a focus on CSDM HAM and SAM along with creating new Service Catalog Items in ServiceNow (with workflows).

Optimize procedures for updating CI data including the use of automated processes and discovery tools.

Maintain current ServiceNow Discovery configuration and administer changes to schedules as needed.

Use JavaScript as necessary to author business rules control form behavior and create/modify existing workflow activities

Implement ServiceNow Discovery Service Mapping Event Management and Orchestration use cases.

Develop and maintain technical documentation including design specifications test plans and user guides.

Conduct system testing troubleshooting and debugging to ensure optimal performance.

Provide technical support and training to endusers and stakeholders.

Stay current with ServiceNow updates best practices and industry trends.

Attention to detail and ability to manage multiple task


Qualifications

Technical Skills:

Experience with CSM ITAM and ITOM.

Excellent knowledge of ServiceNow best practices and latest features.

Proficiency in JavaScript HTML CSS and other web technologies.

Experience with ServiceNow integration (REST SOAP APIs) and data migration

Knowledge in ITLT Framework


Soft Skills:

Strong problemsolving and analytical skills.

Excellent written and verbal communication skills.

Ability to work independently and as part of a team.

Attention to detail and a commitment to quality


Skills Specialized Knowledge (Desired):

Direct experience as a ServiceNow Admin

Experience with CMDB (including Discovery & Service Mapping) ITOM ATF Now Mobile



Requirements

Education:

Bachelors degree in computer science Information Technology or a related

Certifications:

ServiceNow Certified System Administrator (CSA

Experience:

Minimum of 5 years of experience with ServiceNow.

Minimum of 8 years of experience in the IT industry.



Employment Type

Full Time

Company Industry

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