Logistics Operations Specialist - Location in Pioneer
Logistics Operations Specialist - Location in Pioneer
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Job Description
Main objective of the position
Logistics Operation Specialist will be part of a vibrant LVMH Fragrances & Cosmetics Singapore Logistics Team who is responsible for the success of the downstream supply chain. In this role she/he will have the opportunity to be fully immersed in the ontheground operations critical to order fulfilment and be given the responsibility to tackle dynamic warehouse issues that would elevate critical and creative thinking.
Internally this position works closely with Marketing Supply Planners Customer Service the contracted logistics team to consolidate information coordinate and align actions challenge the different parties and raise alerts whenever necessary. She/He reports to the Logistic Assistant Manager.
MAIN RESPONSIBILITIES
ECommerce Operations
Serve as a liaison between HQ/Brands and the contracted Logistics ECommerce team to ensure all brand requirements are met in actual operations (e.g. Holiday set packing).
Monitor ECommerce order fulfilment reports and support to reduce unfulfillment.
Collaborate with the brand team to resolve ECommerce customer complaints.
Manage ECommerce packaging material inventory (e.g. monitor and replenish ECommerce packaging material order the noninventoried materials from suppliers coordinate change of the packaging with the supply planning
Organize monthly updates from Brands and communicate them to the Operations team in a timely clear accurate and concise manner.
Act as the expert for ECommerce engraving to ensure alignment between HQ Brands and Operations.
Utilize comprehensive knowledge of the endtoend ECommerce order process to address requests or improvements with critical and creative thinking ensuring the esteemed brand image customer satisfaction and operational excellence.
Support ECommerce system enhancements in SAP and WMS
Inventory Management
Maintain all resources related to Warehouse Stock Segregation and ensure all files contain accurate and uptodate information.
Provide informed suggestions to stakeholders regarding order fulfillment based on a thorough understanding of Stock Segregation methodology.
Identify stock discrepancies in SAP and WMS and investigate these discrepancies with IT and the contracted logistics.
Support and facilitate the annual stocktaking event.
Asia Regional Sourcing and Shipping Coordination
Coordinate crosstrade shipment with LFCS Customer Service team (e.g. PO migo in SAP delivery shipping documents emails from suppliers forwarders and planners)
Support shipment surveys with the designated insurer if damage is identified in an incoming shipment.
Issue shipment documents to forwarders.
Provide backup support for LFCS invoices tasks.
Warehouse Scorecard and Display
Ensure timely communication of latest slides for Safety Notice Board to the Warehouse Executive.
Update M1 warehouse KPIs in the scorecard file before the monthly meetings.
Qualifications :
SOFT SKILL AND PERSONALITY
Good communication coordination and interpersonal skills.
Ability to work independently and collaboratively across different internal and external stakeholders with attention for service and quality.
Strong problemsolving skills in addressing data discrepancy.
Excellent organization skills with a proactive mindset and ability to multitask and prioritize work.
Keen eye for details and high discipline to exhibit professionalism in all tasks.
Eager to learn new concepts and ability to handle stress.
Critical and creative thinking
Keen eye for details and high discipline to exhibit professionalism in all tasks.
The applicant will be assessed on:
Her/his ability to execute operations in scope
diligent attitude towards fixing operational issues
Her/his diligent attitude towards identifying and fixing operational issues
Her/his ability to identify carry or support continuous improvements projects with the 3PL
Her/his ability to raise alerts when deviations are encountered
Her/his analytical approach her/his critical eye on data systems and processes.
HARD SKILL AND COMPETENCIES:
Diploma qualification or higher
Excellent verbal and written communication skills in English
Relevant work experience in the Supply Chain areas of Purchasing Logistics eCommerce Operations Warehouse Management.
Proficiency in MS Office. Power Query and Power BI are a plus
SAP WMS ecommerce operation knowledge are appreciated
Six Sigma and APICS certifications are appreciated
LOCATION:
Position hybrid with onsite location in the Pioneer area. Company transport is provided from and to Boon Lay Jurong East and Outram.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
