Assistant Manager eCommerce
Assistant Manager eCommerce
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Salary Not Disclosed
1 Vacancy
Job Description
Position Overview:
The Ecommerce Assistant Manager will support the Ecommerce Manager in overseeing fulfillment operations for multiple luxury perfume beauty and cosmetic brands within a highvolume distribution center. This role ensures seamless of ecommerce processes from order processing to shipment while maintaining efficiency accuracy and brand standards.
Key Responsibilities:
Operational Support &
- Assist in managing ecommerce fulfillment operations ensuring timely and accurate order processing and shipping.
- Monitor workflow efficiency staffing allocation and adherence to SLAs.
- Coordinate with internal and external teams to optimize order fulfillment and resolve bottlenecks.
Team Leadership & Training
- Support the training and development of the ecommerce team.
- Assist in supervising daily operations providing guidance and ensuring adherence to standard operating procedures.
- Foster a culture of continuous improvement teamwork and accountability.
Process Improvement & Performance Monitoring
- Track key performance indicators (KPIs) and support initiatives to improve order accuracy processing speed and overall efficiency.
- Identify opportunities for process optimization and collaborate on implementing best practices.
- Assist in managing peak periods including promotional events and holiday surges.
Collaboration & Communication
- Work closely with crossfunctional teams including inventory customer service and IT to ensure smooth operations.
- Serve as a liaison between the EC team and brand stakeholders to align on service expectations and requirements.
Quality Control & Compliance
- Ensure that all orders meet brand presentation packaging and customization standards.
- Support compliance with company policies safety regulations and company best practices.
Qualifications :
- 3 years of experience in eCommerce fulfillment warehouse operations or a related field preferably in the luxury beauty or cosmetics industry.
- Strong leadership and team management skills with experience in training and motivating employees.
- Familiarity with warehouse management systems (WMS) and automation tools.
- Ability to analyze performance data and implement process improvements.
- Excellent communication problemsolving and organizational skills.
- Experience handling customized orders (engraving gift wrapping etc. is a plus.
- Ability to work in a fastpaced environment especially during peak sales periods.
Additional Information :
This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee. Duties responsibilities and activities may change or new ones may be assigned at any time with or without notice.
All your information will be kept confidential according to EEO guidelines.
LVMH Inc. uses the published salary range as a guideline to provide our employees with market competitive pay while allowing for flexibility to recognize and reward various levels of expertise performance and tenure.
While the published salary range is a good faith reflection of the targeted salary level for the position LVMH Inc. reserves the right to pay outside of the published range of $85000 $95000.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
