Client Care Coordinator
Client Care Coordinator
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Job Description
Become a Care PartnerJoin a team of leaders dedicated to driving clients towards health and rehabilitation!
The Care Partners At Home Client Care Coordinator is responsible for the daytoday scheduling and coordination of Personal Care Attendant and Caregiver assignments. A critical component of this role is demonstrating the agencys culture of compassion accountability and results by displaying the highest standards of integrity superb followthrough consistency firstrate customer service and exceptional client satisfaction.
Responsibilities:
- To lead first by demonstrating a complete understanding of the Care Partners At Home mission: We will create deep meaningful relationships with our clients their families our associates and partners resulting in the establishment of highenergy environments focused on true personcentered caring while increasing the quality of their lives and ours in every interaction.
- Participates in and supports the agencys performance improvement activities
- Complies with all agency policies and procedures
- Maintains confidentiality of client Associate and agency operations
- Promotes client personnel and office safety
- Schedules service visits per directions of supervisor or designee.
- Assists with the referral/intake process for clients needing agency services.
- Verifies thirdparty insurance coverage (if required)
- Ensures all visits are scheduled in a timely manner and assigned as needed
- Presents a professional appearance and promotes a positive work environment
- Serves as receptionist/operator as assigned
- Assists in obtaining client satisfaction surveys
- Performs other duties as requested
Benefits:
- Pay: $22.00 $25.00 per hour
- Transparent and Successdriven Commission & Bonus Plans
- Generous PTO Plan and encouragement to USE IT!
- 401k Match & Roth IRA Options
- Multiple Health Plan Options (HMO PPO etc) for self and dependents
- FlexSpending Account Options
- Dental Vision and Life Insurance options 90 days)
- Companypaid Career development opportunities for employees who exhibit the ability and desire to develop leadership skillset
- Team events company lunches free snacks modern workspace
- Dogfriendly office so long as Fido is trained
- Cultural: Forwardthinking collaborative work environment focusing on teamwork positivity openmindedness and creative problemsolving
- Work with industry experts who can mentor and support your personal and professional growth
- Training and structure that will allow you to succeed at Care Partners and beyond.
Schedule:
- Monday Friday
- 8:00 am 5:00 pm
- Job Type: Fulltime in office
Qualifications :
Requirements:
- Must have high school diploma or GED.
- Must be at least 18 years old
- Must have effective oral and written English communication skills to work with clients/family and ability to listen without imposing personal values or beliefs
- Must be able to follow instructions to complete work as assigned
- Ability to maintain confidentiality about clients receiving agency services
- Maintains current state drivers license and a dependable insured automobile if needed
- Demonstrates computer literacy and able to use scheduling software
- Provides written proof of health status and ability to lift bend squat the level and amount determined by each job assigned
- Demonstrated selfmotivation selfdirection organizational skills flexibility and the ability to coordinate multiple tasks simultaneously
- Presents a neat appearance and positive work attitude
- Experience working in a high stress environment with multiple demands
- Coordinate multiple tasks simultaneously.
Preferred:
- Prefer an associate or bachelors degree in Business Management Business Administration or equivalent
- Prefer at least oneyear inhome service scheduling
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
