The HCP Process & Systems Manager is responsible for supporting Treace interactions with healthcare professionals (HCPs) by overseeing and managing processes related to interactions with healthcare professionals ensuring compliance with applicable regulations and optimizing operational workflows to align with the companys key objectives and Medical Education program goals.
PRIMARY DUTIES AND RESPONSIBILITIES:
- Serve as primary point of contact for creation and management of HCP engagements for Marketing and R&D labs.
- Organize HCP engagementrelated databases and ensure proper compliance documentation is in place to support all HCP engagement activities.
- Work crossfunctionally to define and adhere to processes to ensure efficient compliant of medical education and other HCPrelated programs.
- Oversee the HCP expense report and reimbursement process to ensure accuracy and compliance to companyestablished guidelines.
- Ensure adherence to all legal and ethical guidelines governing HCP interactions such as Stark Law or the AntiKickback Statute.
- Obtain necessary documentation for processing HCP expense reports; Maintain accurate documentation to support transparency and compliance.
- Develop implement and refine processes to improve efficiency in HCPrelated workflows.
- Partner with internal teams such as marketing clinical affairs or sales to ensure alignment on key business processes.
- Maintain Med Ed systems data to ensure accuracy and integrity of data; provide reporting and analytics to support department process and efficiencies.
- Concur travel booking for attendees receipts will flow to ghost card to be reconcile
- Assist in event planning and logistical support for surgeon training (Medical Education) events including scheduling travel arrangements. Use data to identify improvements or address challenges in executing programs.
- Track Management Compliance Committee approvals and communicate to all parties
- Other duties as assigned
Qualifications :
- Bachelors degree in sciences or related field strongly preferred; in lieu of degree HS Diploma plus minimum of 7 years Medical Education event planning or project coordination experience required
- Minimum of 5 years of combined Professional Education program/event management Sales & Marketing or project management experience required
- Experience with event planning and HCP admin software including CVENT MedCompli or similar required.
- Experience collaborating with external vendors and partners required
- Availability for domestic travel 2540 of the time) to support engagements
- Previous medical device experience in the Orthopedic/Foot & Ankle market space preferred
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Treaces Privacy Policy
It is Treaces policy not to discriminate against any applicant for employment or any employee because of age color sex disability national origin race religion veteran status or any other characteristic protected by applicable law. EEO/Disabled/Veterans Employer
Treace is a drug free employer.
Remote Work :
No
Employment Type :
Fulltime