Director - Product Management
Director - Product Management
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Job Description
We are seeking a highly motivated and experienced Director of Product Management Outbound to join our team. This role is based in London and will be pivotal in driving the gotomarket strategy ensuring the successful adoption & success of our products in the European market.
Responsibilities:
Develop and execute the outbound product strategy for the International market aligning with global product vision and goals.
Providing mentorship and guidance to foster other product managers growth and development.
Conduct market research and competitive analysis to identify opportunities and inform product positioning and messaging.
Collaborate with sales marketing and customer success teams to ensure successful product launches and ongoing adoption.
Create compelling product collateral including presentations demos and sales tools.
Act as a product leader and evangelist representing the company at industry events and customer meetings including executive level business reviews.
Own the customer feedback process program where we gather and analyze customer feedback to identify areas for product improvement and inform future product development.
Qualifications :
10 years of experience in product management with a focus on outbound or gotomarket strategy consulting or operations role that worked closely with product GTM and engineering teams.
Proven track record of successfully launching and growing products in the European market.
Strong validated experience with leadership business insight problemsolving critical thinking and analytical abilities.
Strong sense of ownership and accountability for program success.
Shown experience working in a complex multiple BU environment handling multiple stakeholders.
Strong understanding of the customer support software industry and technology trends specifically AI.
Exceptional organizational and project management skills. Attention to detail.
Demonstrated ability to lead and coordinate crossfunctional work teams toward task completion.
Experience working on a crossfunctional team to solve business & tech problems.
Excellent communication presentation and interpersonal skills.
Ability to mentor and motivate other team members.
Analytical and datadriven decisionmaking skills.
Experience working in a fastpaced dynamic and international environment.
Bachelors degree in Business Computer Science or related field. MBA preferred.
Additional Information :
These are some benefits you can expect from us in return:
- Company funded Private Medical Insurance (PMI)
- Companyfunded Medical Cash Plan
- Company funded Life Assurance Income Protection & Critical Illness insurances
- Qualifying workplace pension scheme with company contribution of up to 6
- Learning & Reading budget of up to 1000 per year
- Fitness budget of up to 30 per month
- Cycletowork scheme
- Enhanced Maternity Leave
- 25 days annual PaidTimeOff (PTO)
- Company funded lunch for days in office
- Company Funded Employee Assistance Program (EAP) for both you and your family
- Long Service Awards
- Discounted Tax Support Services
At Freshworks we are creating a global workplace that enables everyone to find their true potential purpose and passion irrespective of their background gender race sexual orientation religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant richer work environment that advances the goals of our employees communities and the business.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
