Senior Manager - Emerging Market Partner Sales

This is a fantastic opportunity for an experienced leader to join a fastgrowing global leader in the SaaS CX CRM and EX (ITSM and ESM) space to lead and grow a Partner GTM sales team across Emerging Europe.

Your Role and Responsibilities:

Lead and scale Freshworks new business sales motion across Emerging Europe driving adoption of our CX ITSM and ESM solutions in the Enterprise segments.

• Build lead and coach a highperforming new business sales team focused on pipeline generation deal and revenue growth via a partner sales model. 

• Own the regional new business strategy define GTM plans align crossfunctionally and ensure overachievement on bookings targets

• Drive aggressive acquisition of netnew logos through strategic partner collaboration

• Recruit onboard and retain top sales talent; instil a highperformance metricsdriven sales culture

• Partner with internal teams (Marketing PreSales Channel CS) to drive demand shorten sales cycles and ensure seamless customer handoff

• Engage directly with senior decisionmakers at key accounts to influence large deals and elevate Freshworks presence

• Report on key sales KPIs: pipeline health conversion rates forecast accuracy and attainment vs. target

• Experience with industry sales methodology Meddpicc force management Challenger Sandler 
   

This role is ideal for a sales leader who excels at building teams from the ground up driving and scaling in fastgrowth markets.

Qualifications :

Our perfect match:

• Proven Leader. You lead from the front set the pace and elevate those around you. Building coaching and inspiring highperforming teams is your default.

• MissionDriven. You operate with urgency drive outcomes and fully believe in Freshworks vision. You dont just plan you execute.

• Seasoned Operator. 10 years in SaaS sales with 35 years of leading highperforming teams in a technical selling environment.

• SaaS Native. Youve built and scaled sales teams in fastpaced highgrowth SaaS companies.
  Top Performer. You consistently exceed targets across large complex territories and know how to sell technical value to senior buyers.

• Skilled Communicator. You know how to tailor your message read the room and move conversations forward.

• SelfStarter. Youre resourceful relentless and thrive in environments where you create momentum from scratch.

• European language skills are preferable.

Additional Information :

These are some benefits you can expect from us in return:

• Company funded Life & LongTerm Disability insurance

• Pension scheme

• Private Medical Insurance Health Cash Plan

• Learning & Reading budget of up to 1000 per year

• Fitness budget of up to 30 per month

• Cycle to work Scheme

• Company funded daily lunch when in office

• Company Funded Employee Assistance Program (EAP) for both you and your family

• 25 days annual PaidTimeOff (PTO)

• Discounted Tax Support Services

At Freshworks we are creating a global workplace that enables everyone to find their true potential purpose and passion irrespective of their background gender race sexual orientation religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant richer work environment that advances the goals of our employees communities and the business.

Remote Work :

No

Employment Type :

Fulltime