Program Management Expert - Enablement Logistics

The Enablement & Solution Consulting teams mission is to enable action from insight. We are responsible for ensuring customers understand the value and practical application of EcoVadis solutions so that they can progress on their sustainable procurement journey. We are also responsible for increasing the effectiveness of all Frontline roles (Sales Customer Success and Services of Engagement) via high adoption of new skills tools & processes and of solutions & regulation expertise. A key element of our enablement function is competitive intelligence and programming.

Were seeking a highly organized and collaborative Program Management Expert Enablement Logistics to lead the operational planning and delivery of enablement programs that support our Sales Customer Success and Services teams. This strategic role is critical in ensuring our programs are packaged delivered and measured with consistency efficiency and excellence.

You will partner crossfunctionally with content developers field leaders trainers and operational stakeholders to ensure every touchpoint of the enablement experiencelogistics delivery communication and evaluationis executed at a high standard and aligned to business priorities.

In addition you will play a key role in driving adoption of new enablement tools processes and learning experiences through structured change management practiceshelping frontline teams adapt quickly and confidently.

Strategic Planning and data driven improvements

• Partner with BU Business Partners  and other stakeholders  to understand longterm goals and design logistics plans that proactively support business initiatives and frontline teams Kpis and strategic metrics  (e.g.  new product rollouts market expansions or restructuring efforts closed deals sales cycle length deal size).
• Define and track key metrics (e.g. ontime enablement delivery program adoption rates resource utilization) to evaluate logistics efficiency and identify bottlenecks.
• Develop dashboards or integrate logistics/enablement  KPIs into existing systems (e.g. Salesforce Tableau Power BI) to give visibility into enablement readiness regional rollouts and realtime metrics.

Program Packaging & Material Management

• Lead the endtoend packaging of training and enablement assets in collaboration with subject matter experts across Solution Consulting Digital Transformation Revops teams Marketing and other departments.
• Establish and manage a quality assurance process to ensure accuracy brand consistency and alignment to rolespecific learning needs.
• Maintain a central repository of enablement resources and ensure timely updates based on program iteration and field feedback.

Delivery & Management

• Oversee the logistical coordination of live and asynchronous enablement experiences including workshops onboarding programs and rolespecific learning journeys.
• Serve as the operational liaison for external providers  facilitators speakers and learning partnersensuring readiness availability and smooth .
• Develop and execute participant communication plans including session scheduling calendar invites prework/postwork distribution and attendance tracking.
   

Enablement Technology & Tools Integration

• Partner with Enablement Ops IT and Learning Development to implement and optimize logistics technologies for registration feedback scheduling and tracking.
• Leverage learning platforms CRM and communications tools to streamline program workflows and logistics at scale.
• Support tool and system rollouts by providing change management guidance and logistics support to ensure adoption and continuity.

Stakeholder Communication & Collaboration

• Act as the central point of contact for logisticsrelated queries across global teams.
• Maintain regular updates and channels for sharing enablement delivery timelines participant info and escalation paths.
• Collaborate with regional enablement leads and frontline managers to ensure alignment to business cadence and operational needs.
• Serve as a change ambassadorproactively communicating shifts in process or program design and supporting stakeholder alignment.

Feedback Evaluation & Optimization

• Lead pre and postprograms evaluation efforts focused on the enablement experience and make sure to follow on;< the business metrics including surveys and performance metrics (e.g. attendance satisfaction completion rates).
• Analyze qualitative and quantitative data to continuously improve delivery methods and logistics processes.
• Drive experimentation with new delivery models (e.g. blended learning modular formats) based on stakeholder feedback and enablement analytics.

Qualifications :

• 5 years of experience in program management learning operations or enablement logistics within a fastpaced SaaS or B2B environment.
• Proven ability to manage change and drive adoption across distributed crossfunctional teams.
• Experience working with learning platforms enablement tools (e.g. LMS webinar tools content management) and operational systems (e.g. Salesforce project management tools).
• Strong communication and project management skills with the ability to influence across functions and regions.
• Comfortable working independently and proactively in a globally distributed environment.

Nice to Have

• Experience supporting Sales or Customer Success Enablement functions.
• Familiarity with MEDDPICC Challenger SPICED or other valuebased selling methodologies.
• Certification or training in change management (e.g. Prosci ADKAR) is a plus.
• Background in internal communications instructional design or corporate event logistics.

Additional Information :

Location: Warsaw Poland

In return for your expertise we offer:

• Support with all the necessary office and IT equipment
• Flexible working hours
• Wellness allowance for mental and physical wellbeing
• Access to professional mental health support
• Referral bonus policy
• Learning and development 
• Sustainability events and community involvement
• Peer recognition program
• Employeeled resource groups
• Optional (fully covered or cofinanced) health care and life insurance
• Multisport card
• Multikafeteria
• Lunch card
• Hybrid work organization (from the office or from home)
• Remote work from abroad policy
• Internet and Electricity bill allowance
• Additional day for community service when volunteering

Our hiring team looks forward to reviewing your CV in English with a guaranteed response to every application. A new job with purpose awaits you! 

Dont fit all the criteria but still think youd be a good candidate Please apply anyway to give our hiring team the opportunity to assess your skills and to learn more about what you could bring to EcoVadis. Were interested in hiring from a diverse and skilled talent pool regardless of professional and educational background.

Can the hiring process be adjusted to suit my needs Yes. We want everyone going through the hiring process with EcoVadis to feel confident that you are able to demonstrate your full potential. We welcome applications from disabled people people with longterm health conditions and neurodiverse candidates. If you need any adjustments including the provision of interview questions please let the hiring team know.

Our teams strength comes from everyones uniqueness and is founded upon mutual respect. EcoVadis commits to equity inclusion and reducing bias in our hiring processes. EcoVadis does not accept any form of discrimination based on color national or ethnic origin ancestry citizenship religion beliefs age sex gender identity sexual orientation neurodiversity disability parental status or any other protected characteristic that makes you unique. In your application we encourage you to remove personal information such as: photographs marital status number of children religion gender residential postal code university graduation date past medical or parental leave(s) taken nationality (instead please state if you are legally eligible to work in the job region/country) university name (instead please state any degrees obtained and the study major).

Remote Work :

No

Employment Type :

Fulltime