Membership Coordinator
Membership Coordinator
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Job Description
HYBRID SCHEDULE AVAILABLE
Essential Duties and Responsibilities
- Provide customer service and support to members following AH policy of returning calls and emails within 24 hours during the workweek
- Liaison between internal and external contacts
- Performs Payment processing (bills and invoices reimbursements)
- Performs data entry for various databases
- Process and fill orders
- Maintain and order office supplies
- Social media updates as requested and directed
- Prepare and send certificate mailings if applicable
- Support the AE as needed on various programs services and projects as they support the clients scope of work and strategic plan
- Manage client website
- Manage client database
- Create and send eblasts on behalf of a client
Education Experience and Required Proficiencies
Bachelors degree preferred high school diploma required.
AH is a professional services firm that specializes in helping nonprofit organizations achieve their mission create value and advance their causes industries and professions. We have four main divisions within AH a fullservice Association Management Company; a Marketing and Communications Agency (MarCom); a Meetings & Events Management Team; and a division that focuses on other custom solutions such as strategic planning website builds database integrations accounting services staff recruitment credentialing management public affairs and lobbying and growing nondues revenue.
For more information visit connect with AH on Facebook on YouTube and follow on Twitter.
Association Headquarters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race creed color national origin nationality ethnicity ancestry age sex (including pregnancy) family status marital/civil union status religion domestic partnership status affectional or sexual orientation gender identity and expression atypical hereditary cellular or blood trait genetic information liability for military service and mental or physical disability (including perceived disability and AIDS and HIV status) language national origin political affiliation socioeconomic status and other characteristics that make our employees unique.
Benefits
Benefits include but are not limited to:
- Medical Dental and Vision
- Voluntary Life Insurance Employee Paid
- AFLAC available
- Paid holidays and Paid Time Off (PTO) accrual
- 401k
- Basic life insurance short term and long term disability
Other Benefits of Working at AH:
- Named Best Place to Work by Philadelphia Business Journal 9 Times based on a survey conducted of our employees
- Industry Leader Most credentialed AMC and the first AMC to be Customer Service Certified by the Customer Service Institute of America
- Flex Schedules
- Onsite fitness center open 24/7
- Gym reimbursement program
- Tuition reimbursement program
- Training and Development opportunities
Required Experience:
IC
Employment Type
Full-Time
