Utility Specialist 1 ElectricTelephone
Utility Specialist 1 ElectricTelephone
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Job Description
Completion of undergraduate core program or 2 yrs. exp. in one or more of following academic fields: accounting utility &/or transportation code enforcement finance business administration public administration economics mathematics or engineering; 2 yrs. utility or transportation regulatory experience involving combination of following: PUCO operations programs & policies affecting regulation of utility or transportation companies state & federal laws regulations & procedures governing utility or transportation company operations competitive programs & alternative regulations rate &/or tariff structure financing & securities or economics applied to utility or transportation companies utility or transportation regulatory processing & case hearing proceedings cost recovery & cost adjustment methods & procedures enforcement of customer service standards statistical mathematical or analytical methods used in formulating & solving problems or in decision making developing & conducting research studies &/or investigations of enforcement scientific technical or legal nature involving issues of utility or transportation or alternative regulation (e.g. 2 yrs. exp. as Water/Wastewater Service Quality Coordinator 23131 or Telephone Service Quality Coordinator 23171 or Public Utilities Gas Pipeline Safety Compliance Investigator 23181 or Public Utilities Electric Coordinator 23191 or Public Utilities Customer Service Investigator 26251.
Or equivalent of Minimum Class Qualifications for Employment noted above.
Job Skills: Utilities
The Public Utilities Commissions of Ohio (PUCO) affect nearly every household in Ohio. The PUCO regulates providers of all types of utility services which include electric and natural gas companies local and longdistance telephone water and wastewater and rail and trucking companies. More recently the PUCO gained responsibility for facilitating competitive utility choices for Ohio consumers.
To carry out our responsibilities the PUCO employs a professional staff that includes engineers economists attorneys and safety inspectors. Continually monitoring the activities of utility and transportation companies the PUCO works to ensure safe and reliable services for all Ohioans.
Our mission is to assure all residential and business consumers access to adequate safe and reliable utility services at fair prices while facilitating an environment that provides competitive choices.
The State of Ohio is a drugfree workplace which prohibits the use of (recreational /nonmedical cannabis). Please note this position may be subject to additional restrictions pursuant to the State of Ohio DrugFree Workplace Policy (HR39 and as outlined in the posting.
Utilities Specialist 1 (Electric/Telephone)
Service Monitoring & Enforcement Department (SMED)
Facility and Operations Field Division (FOFD)
Hourly Rate: $32.08
About The Service Monitoring & Enforcement Department:
The Service Monitoring and Enforcement Departments (SMED) mission is to enforce consumer safeguards to resolve consumer complaints and to ensure Ohio utility consumers receive safe and reliable services. SMED is organized into three divisions.
Facility Operations Field Division (FOFD)
Facility Operations Field Division (FOFD) staff regularly inspects utility facilities and reviews plant operating practices to ensure regulated utility service providers deliver safe reliable and quality service. Field investigators from the divisions electric telephone water/wastewater and gas pipeline safety sections perform onsite inspections and audit company records to ensure utilities observe regulatory requirements. FOFD staff also participates in rate case proceedings and recommends changes in company policies and practices to improve utility service. FOFD staff also acts as the agency lead for the damage prevention complaint reporting and tracking process; assisting with the maintenance of the damage prevention enforcement database; and answering internal and public inquiries.
What Youll Do:
In this position as a Utilities Specialist 1you will:
- Acts as a specialist in area of electric utility regulation to identify and analyze quality of service and service reliability issues
- Collects analyzes and reviews utility records to determine and ensure compliance with the Public Utilities Commission of Ohio (PUCO) rules and regulations and the Electric Service and Safety Standards (ESSS)
- Performs inspections of electric utility plans programs procedures and physical infrastructure for compliance with the requirements of Electric Companies and ESSS
- Investigates and analyzes utility electrical distribution facilities maintenance
- Evaluates and makes recommendations for corrective action regarding electric utility company distributions
- Conducts interviews of utility company management and operating personnel regarding distribution operational policies and practices
- Interprets and applies ESSS requirements and Code rules to investigate accidents and customer complaints
- Investigates inspects and analyzes local telephone exchange company operations
- Checks boundaries and extended area service (EAS) base rate expansions
- Prepares detailed written reports reflecting results of inspections testing and personal interviews
Report in location:The employee selected for this position must reside in Summit Medina Cuyahoga Portage Wayne or Stark County
Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services activities programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.
Applications must clearly indicate how the applicant meets the minimum qualifications for the position. All answers to the supplemental questions must be supported by information provided in the work experience &/or education sections on your civil service application. Please do not use see resume as a substitution for the completed application; assumptions will not be made.
At the State of Ohio we take care of the team that cares for Ohioans. We provide a variety of quality competitive benefits to eligible fulltime and parttime employees*. For a list of all the State of Ohio Benefits visit ourTotal Rewards website! Our benefits package includes:
- Medical Coverage
- Free Dental Vision and Basic Life Insurance premiums after completion of eligibility period
- Paid time off including vacation personal sick leave and 11 paid holidays per year
- Childbirth Adoption and Foster Care leave
- Education and Development Opportunities (Employee Development Funds Public Service Loan Forgiveness and more)
- Public Retirement Systems such as OPERS STRS SERS and HPRS&Optional Deferred Compensation Ohio Deferred Compensation
*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
