Advanced Security System Engineering Manager ASSET
Advanced Security System Engineering Manager ASSET
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Salary Not Disclosed
1 Vacancy
Job Description
As a Security Services Manager you will be tasked with driving operational security excellence within Data Centers while working with partner teams and leaders. The ideal candidate will manage communications and provide services as required. You will make suggestions on improving electronic surveillance and access controls. You will write and implement security process and procedures. Your position will require you to extract metrics and observe improvements by looking at hard data. The successful candidate must have a proven track record of customer service possess excellent verbal and written communication skills and demonstrate good judgment and critical thinking.
An ideal candidate for this role will be able to work at all levels from the theoretical knowledge of physical security principles to the practical application and realworld implementation of processes and measures. You must have a proven record of accomplishment in operations room/center dispatching data center security operations physical security customer service; and the ability to multitask.
Key job responsibilities
You will manage a chat queue phone communications generate and/or manage trouble tickets handle incoming chats and provide support to customers.
Drive security awareness campaigns aimed at enhancing security vigilance and effectiveness
Experience with workflow ticketing and extraction/development of performance metrics
Configure physical security devices including cameras readers and panels.
Support daily operational security across a data center campus
Distill overarching security strategy into daily tactics to reach management goals
1 years experience in an operations center control room environment or technical support experience
2 years experience with intrusion detection (alarm systems)
2 years experience with video monitoring systems (CCTV)
Experience with AWS networks and operating systems
2 years of control room/ operations room experience physical security or data center monitoring
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Employment Type
Full-Time
