Customer Care with a Japanese Tobacco Company
Customer Care with a Japanese Tobacco Company
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Job Description
Customer Care with a Japanese Tobacco Company (Portuguese Language)
Office Location is one the three offices
Pireos 3943 Moschato 183 46
13 Mavromichali 185 45 Pireas 185 45
Gravias 25 Pireas 185 45
Salary is EUR 1100 per month gross with bonuses
Become a Customer Experience Specialist for a Leading Global Brand!
Were looking for enthusiastic Portuguesespeaking individuals to join our Customer Experts team in Greece! This is your chance to represent a globally recognized company in the tobacco and vaping industry known for innovation sustainability and a commitment to excellence.
As a key member of the team youll be the first point of contact for customer inquiries helping to deliver outstanding service while growing professionally in an international environment.
Why Join Us
Youll be part of a dynamic and supportive team focused on creating exceptional customer experiences. This role is a fantastic opportunity to enhance your communication skills build your professional network and gain valuable experience that will stand out on your CV.
Your Responsibilities:
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Act as the primary point of contact for customer requests
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Communicate with customers via phone email and chat to ensure seamless support
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Provide information about products and services
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Resolve customer issues with professionalism and efficiency
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Aim to deliver a satisfying and positive experience for every customer
What You Bring:
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Fluency in Portuguese
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Strong command of English both spoken and written
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Previous customer service experience is a plus
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Excellent communication skills
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Problemsolving mindset and strong sense of accountability
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Comfortable with technology and quick to learn new tools
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Positive and collaborative attitude
What We Offer:
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Comprehensive relocation support to help you move to Greece (including flight tickets accommodation and househunting assistance)
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Competitive salary package with two extra monthly salaries per year
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Private healthcare and access to various discounts
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Fully paid training led by certified professionals
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Engaging events and meaningful community initiatives
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Free online Greek language courses
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Modern and comfortable workspace with relaxing break areas
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The chance to work for a company recognized as a Great Place to Work
This is more than just a jobits a gateway to a fulfilling international career. Join a company that values diversity and provides equal opportunities for all regardless of background or identity.
Employment Type
Full Time
