Business Support Manager
Business Support Manager
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Job Description
Job Description
Do you have excellent attention to detail and the confidence to advise and influence colleagues and stakeholders at all levels Do you thrive in a fastpaced environment If the answers to the above are yes then this exciting opportunity could be for you.
We are currently seeking applications for a Business Support Manager. This role is central to National Records of Scotland (NRS) and will give the successful candidate an opportunity to gain insight and experience at the heart of our business.
Your role within our Business Management Unit (BMU) will provide support to the Chief Executive as well as members of the wider Executive Management Team. You will support the corporate governance boards and processes. The work is varied and interesting and at the heart of senior decision making in the organisation giving you exposure to the management of a Scottish Government public body and provides opportunities to develop a wide variety of skills.
Responsibilities
- Have responsibility for the daytoday management of the BMU providing high quality support to the Chief Executive and other members of our Executive Management Team.
- Provide corporate secretariat resources for our Corporate Governance Boards including managing the established meeting cadence and delivering the secretariat requirements for our Corporate Governance and other governance groups.
- Direct your team in the management of the BMU mailboxes: ensuring that processing and prioritisation of information coordination of responses and delegation on behalf of the Chief Executive and other Directors is achieved according to requirements and process.
- Manage the corporate and other correspondence provision ensuring our processes are followed and targets are achieved.
- Act as the first escalation point for all Freedom of Information Requests and Complaints and ensure that each mailbox has full rota cover each week.
- Support short term projects identified for corporate governance improvements.
- Line management of 5 x Business Support Officers (B1. You will also provide counter signing officer support for 3 x Executive Assistants (A4 team members.
Responsibilities
Success Profile
Technical / Professional Skills:
- Connections and communication Working Level
- Adaptability to change Working Level
You can find out more about the skills required here:ODP Professional Skills Framework Operational Delivery Profession
Experience:
Remaining calm in difficult situations and maintaining a professional manner.
Behaviours:
1. Developing self and others Level 3
2. Managing a quality service Level 3
3. Making effective decisions Level 3
You can find out more about Success Profiles Behaviourshere.
How to apply
Apply online providing a CV and Supporting Statement (of no more than 750words) which provides evidence of how you meet the skills experience and behaviours listed in the Success Profile above.
If invited for further assessment this will consist of an interview and presentation.
Assessments are scheduled for w/c 19 May however this may be subject to change.
Qualifications
National Records of Scotland (NRS) is Scotlands record keeper. Our purpose is to collect preserve and produce information about Scotlands people and history and make it available to inform current and future generations. We offer rewarding careers and employ people across Scotland in a wide range of professions and roles.
NRS is a NonMinisterial Department of theScottish Government& and our staff are partUK Civil Service working for Ministers and senior stakeholders to deliver vital public services which improve the lives of the people of Scotland.
We offer a supportive and inclusive working environment along with a wide range of employee benefits. Find out more aboutwhat we offer.
As part of the UK Civil Service we uphold theCivil Service Nationality Rules.
Working Pattern
Our standard hours are 35 hours per week. We offer a range of flexible and hybrid working options depending on the needs of the role. If you have specific questions about the role you are applying for please contact us.
Equality Statement
We are committed to equality and inclusion and we aim to recruit a diverse workforce that reflects the population of our nation.
Find out more about our commitment todiversityand how we offer and supportrecruitment adjustmentsfor anyone who needs them.
Further information
Find out more about our organisation what we offer staff members and how to apply on ourCareers Website.
Required Experience:
Manager
Employment Type
Full Time
