Onboarding and Scheduling Specialist
Onboarding and Scheduling Specialist
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Job Description
Job Summary:
The Onboarding and Scheduling Specialist will be responsible for managing the smooth and efficient onboarding process for new radiologists and facilities. This role involves supporting the integration of radiologists into the organization by ensuring they have the necessary tools access and support and managing the operational setup for new facilities. The ideal candidate will be organized proactive and detailoriented to ensure a seamless onboarding experience.
Key Responsibilities (Including but not limited to):
For New Radiologists:
- Account Creation & Access:
- Set up Microsoft (MS) accounts for new radiologists to ensure access to the companys tools and systems.
- Provide access to essential platforms including New Lantern QuickBooks and RingCentral to ensure radiologists can perform their tasks efficiently.
- Financial Setup:
- Send new radiologists instructions for setting up direct deposit to facilitate prompt and accurate payment processing.
- Ongoing Support:
- Provide additional support during the onboarding process answering any questions or resolving issues related to the setup of their accounts tools or systems.
- Scheduling Support
- Create staffing schedules based on physicians availability. Continuously communicate with the radiologist to fill in holes in the schedule. Willing to learn the intricacies of Qgenda a physician scheduling software and how to best schedule multiple providers for multiple facilities based on privileges credentials state licensing etc.
For New Facilities:
- Malpractice Coverage:
- Notify the team member via email to request the addition of new facilities as additional insured on malpractice policies.
- Operational Details:
- Gather and communicate service schedules for new facilities and ensure these details are captured and updated in Qgenda(scheduling software) to support effective scheduling and service delivery.
- Credentialing & Licensing:
- Identify the assigned radiologists for new facilities and initiate the credentialing process ensuring all necessary paperwork and requirements are completed on time.
- Maintain strong communication with credentialing teams to ensure all licensing and credentialing processes are followed up on and completed promptly.
Qualifications:
- Bachelors degree in Business Administration Healthcare Management or a related field (preferred).
- Excellent written and verbal English communication skills.
- 2 years of experience in onboarding human resources or administrative support roles preferably in healthcare or radiology.
- Strong proficiency in Microsoft Office Suite (MS Word Excel PowerPoint etc..
- Excellent communication skills both written and verbal to coordinate effectively with internal teams and external stakeholders.
- High attention to detail and the ability to manage multiple tasks and deadlines.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Problemsolving skills and the ability to manage challenges in a fastpaced environment.
- Knowledge of healthcare credentialing processes is a plus.
Required Experience:
Junior IC
Employment Type
Full-Time
