Family Self Sufficiency Coach 15-25

Job Notice

Date Posted: April 1 2025

Position: Family SelfSufficiency (FSS) Coach

Starting Rate: $23.98/hour

Job # 1525

DEADLINE FOR APPLICATIONS: Open Until Filled

Established in 1937 the Housing Authority of the City of Austin (HACA) is a national leader in providing safe healthy and affordable housing options for the Austin community. HACAs mission is to cultivate sustainable affordable housing communities and partnerships that inspire selfreliance growth and optimism.

The Housing Authority of the City of Austin (HACA) is looking for a highly motivated and detailoriented Family SelfSufficiency (FSS) Coach to join our Austin Pathways team. The FSS Coach is responsible for the development and delivery of comprehensive service coordination for ProjectBased Rental Assistance (PBRA) participants within the Family SelfSufficiency (FSS) program. HACA has been a leader in affordable housing in the City of Austin for more than 85 years. In partnership with the U.S. Department of Housing and Urban Development local government entities and numerous nonprofit agencies HACA provides access to safe stable housing to over 20000 individuals.

What you will do in this position:

• Action Plan & Policy Management:
  • Develop maintain and update FSS Action Plans and relevant program policies.
• Outreach & Enrollment:
  • Implement an outreach strategy and enroll FSS participant families managing a caseload of 2550 families with an emphasis on increasing participant numbers throughout the grant period.
• Individualized Service Plans:
  • Prepare Individual Training and Services Plans (ITSP) for the head of household and each adult family member electing to participate in the FSS program.
• Partnership Development:
  • Build and maintain partnerships with employers nonprofits and service providers. Coordinate with the Program Coordinating Committee (PCC) and local agencies to connect participants to necessary services.
  • Perform job development functions and collaborate with the Workforce Development Manager on employment opportunities.
• Financial Education & Coaching:
  • Ensure access to financial literacy programs including workshops on credit debt savings budgeting and asset building to help participants make informed financial decisions and achieve selfsufficiency.
• Monitoring & Support:
  • Monitor participants progress address barriers to income growth and collaborate with HACA Property Management to resolve any issues impacting selfsufficiency.
  • Ensure that services specified in the Contracts of Participation are provided consistently and escrow accounts are properly maintained including annual statements for families.
• Program Promotion & Engagement:
  • Represent the FSS program at Resident Council and Citywide Advisory Board meetings and provide relevant updates and feedback to the supervisor for followup actions.
  • Support program visibility and engagement through outreach and regular communication with residents and staff.
• Documentation & Reporting:
  • Prepare monthly reports accurately enter participant data and maintain comprehensive documentation of program activities.
  • Handle purchase orders and reconcile receipts in a timely manner to ensure proper program financial management.
• Event Coordination & Support:
  • Work with the FSS team to plan workshops webinars graduation ceremonies and other events for participants including community development events like holiday distributions and youth incentive programs.

More about this position:

Qualified candidates must possess:

• Bachelors degree in Social Work Human Services Business Administration Public Administration or a similar field from an accredited college or university.
• Two years of experience in public agency or social services work or an equivalent combination of education and experience.
• Highly organized with excellent written and verbal communication skills

Preferred candidates will also possess the following skills and abilities:

• Bilingual (Spanish is preferred)
• Strong knowledge of community resources and social services particularly workforce development.
• Experience in service coordination and a working understanding of HUD rules and regulations
• Familiarity with local employment trends and basic state and federal employment laws.
• Experience in implementing selfsufficiency services and understanding assessments and goalsetting frameworks.
• Ability to collaborate and communicate effectively with partner organizations and community stakeholders.

Certification and Licensure:

• Bondable.
• Valid Texas drivers license.
• Eligibility for coverage under Housing Authority fleet auto insurance.
• Complete Nan McKay FSS training and pass the course exam within the first year of employment.

Benefits:

• Paid sick leave annual leave birthday leave & federal holidays
• 100 of employee health insurance premiums paid by the agency
• Supplemental health dental vision and life insurance options for employees and family
• Employee Assistance Program
• Hybrid work schedule available

For a more detailed description of our compensation/benefits offered go to the following website: FOR EMPLOYMENT: Application for the open posted position must be submitted via online at the following website: However we will accept applications at the Housing Authority of the City of Austin 1124 S. IH35 Austin Texas 78704. No applications will be accepted after the noted closing dates on the job announcement. We encourage you to visit our website often to view and apply for vacant positions with the Housing Authority of the City of Austin or sign up for job alerts at our career site. The HACA is a drugfree workplace. A Criminal Background Check including a sex offender registry check. A Driving Record Texas Drivers License and a Physical/Drug Screening will be required upon offer of employment. EQUAL OPPORTUNITY EMPLOYER