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Job Description Summary
The Educational Aide will provide administrative support to faculty staff and students within Information Technology Education at the Blount Center. This position is responsible for maintaining the ITE Open Lab assisting students and faculty maintaining a clean and functional work environment and ensuring compliance with lab use policies. This position is not a tutor but is expected to assist and guide students within their scope of expertise.Job Description
Responsibilities and Duties Include:
Provides a professional helpful and welcoming atmosphere by greeting responding to and directing visitors inperson and over the phone.
Checks lab equipment in/out and ensures kits are complete.
Maintains a clean organized and functional lab environment.
May distribute mail and office supplies and operate and maintain copier/printer.
May accept screen and route telephone calls concerning activities and operations of the office directing inquiries as appropriate and/or providing information.
Provides administrative support to the faculty and other staff members.
Is familiar with desktop operating systems (Windows Mac OS Linux).
Working knowledge of HTML CSS PHP C Python SQL Java and/or JavaScript.
Strictly honors the privacy and security of student records and other sensitive information according to appropriate state federal and college regulations policies and procedures.
Complies with all published College Rules procedures guidelines and laws/regulations governing public employees including but not limited to those related to document retention and destruction FERPA and confidentiality.
Provides service excellence through courteous informed accessible and professional engagement.
Performs other duties as assigned.
QUALIFICATIONS
Required: Must be a currently enrolled Santa Fe College student in good academic standing taking six 6 or more credit hours.
Additional Requirements: A criminal background check will be conducted. Must maintain a 2.5 GPA.
Ability to work successfully in a multicultural environment.
Adaptability to Change able to be flexible and supportive able to positively and proactively assimilate change in rapid growth environment.
Communication able to effectively communicate in a professional diplomatic empathetic and tactful manner using preferred method and level as applicable to the job.
Customer Service ability to respond promptly and courteously to all questions from students and faculty demonstrating patience and persistence when helping students with little or no computer skills.
Ethics able to demonstrate integrity professionalism civility and a high degree of ethics in all jobrelated actions.
Organization & Time Management able to plan schedule and organize tasks related to the job to achieve goals within or ahead of established time frames.
Problem Solving proven skills in identifying issues determining their cause developing creative solutions and following through with implementing resolutions.
Detail Oriented Proven accuracy and attention to detail.
Multitask Ability to expeditiously organize coordinate manage prioritize and perform multiple tasks simultaneously to swiftly assess a situation determine a logical course of action and apply the appropriate response.
If you are a retiree of the Florida Retirement System (FRS) please check with the FRS on how your current benefits will be affected if you are reemployed with the State of Florida. Your current retirement benefits may be canceled suspended or deemed ineligible depending upon the date of your retirement.
Santa Fe College (SF) is committed to maintaining a work and educational environment that embraces diversity and where no member of the college community is excluded from participation in denied the benefits of or subject to discrimination in any college program or activity based on: their race ethnicity national origin color religion age disability sex pregnancy status gender identity sexual orientation marital status genetic information political opinions or affiliations or veteran status. This commitment applies to employees volunteers students and to the extent possible to third parties applicants for admission applicants for employment and the general public. regarding nondiscrimination policies or concerns about discrimination or harassment including concerns about sexual harassment or sexual violence under Title IX should be directed to:
Santa Fe College reserves the right to extend deadlines and/or not to offer advertised positions. Preference will be given to eligible veterans and spouses of veterans.
Part-Time