Administrative Manager Education HOPA
Administrative Manager Education HOPA
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Salary Not Disclosed
1 Vacancy
Job Description
CLIENT ASSOCIATION: Hematology/Oncology Pharmacy Association HOPA
REPORTS TO: Associate Director of Education (ADE)
DIRECT REPORTS: None
EXEMPT/NONEXEMPT EMPLOYEE STATUS: Exempt (Minimum 37.5 hours/week)
GENERAL SUMMARY
Responsible for supporting and advancing HOPAsponsored educational activities assisting with the coordination of projects and programs reporting for accreditation compliance communicating with members customers and volunteers and providing targeted administrative support to the Education and Professional Development Team.
- Provide customer support to members and other learners regarding activity registration and claiming of credits.
- In coordination with others on the team prepare and analyze activity evaluations and outcomes data for review.
- Support the education efforts of HOPA through report generation member/customer support updating and maintaining various trackers and providing support to the Education team as needed.
- Assist with the maintenance of HOPAs learning management system.
- Serve as accreditation support for ADE in maintaining compliance with ACPE and BPS guidelines.
- Provide support as needed for the Annual Conference and Practice Management programming and collaborations with partnering organizations.
- Create the annual BPS report with data from the LMS and assist with ACPE review reports as they are assigned to HOPA.
- In conjunction with the ADE investigate the impact of AI in continuing education and association management and provide insight to the EPD team and HOPA staff.
- Serve as liaison to HOPA committees or task forces as needed.
- Coordinate monitor and track BCOP Question Field Testing for all product releases with appropriate committee liaisons and report on progress quarterly to ADE.
- Interface in a professional manner with members learners pharmacists vendors staff and others as needed.
- Answer calls and emails with excellent customer service.
- Provide general committee support as needed including scheduling meetings coordinating meeting materials writing and distributing agendas and minutes etc.
- Other duties as assigned.
AMOUNT OF TRAVEL REQUIRED: Possibly 12 weeks per year; some weekend and evening work may be required.
EDUCATION/EXPERIENCE REQUIRED: Bachelors degree preferred or 13 years of relevant experience. Computer proficiency outstanding customer service interpersonal organizational and communications skills high accuracy and attentiontodetail. Ability to work successfully in a team environment.
*Please apply to the role that best aligns to your experience and qualifications. Well discuss your interests and possible opportunities during an initial phone interview. (No need to apply to multiple opportunities.
Required Experience:
Manager
Employment Type
Full Time
