Principal Product Manager Growth
Principal Product Manager Growth
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Job Description
About Upstart
Upstart is the leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. By leveraging Upstarts AI marketplace Upstartpowered banks and credit unions can have higher approval rates and lower loss rates across races ages and genders while simultaneously delivering the exceptional digitalfirst lending experience their customers demand. More than 80 of borrowers are approved instantly with zero documentation to upload.
Upstart is a digitalfirst company which means that most Upstarters live and work anywhere in the United States. However we also have offices in San Mateo California; Columbus Ohio; and Austin Texas.
Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. If you are energized by the impact you can make at Upstart wed love to hear from you!
The Team
Upstarts Growth team is dedicated to creating a seamless product experience that allows customers to effortlessly discover and access Upstarts credit products both for the first time and on an ongoing basis. By building exceptional customercentric experiences this team plays a crucial role in making Upstart the premier destination for consumer credit driving growth and unifying Upstarts product portfolio into a cohesive multiproduct marketplace.
As a Principal Product Manager you will own the strategy and for the productled growth team focusing on a companylevel priority to create a seamless credit experience for customers and crosssell and upsell for Upstarts multiple credit offerings. Youll collaborate with crossfunctional teams to drive both largescale initiatives and smaller datadriven experiments that optimize customer and business outcomes.
How youll make an impact:
- Develop and execute strategies to drive growth in loan originations focusing on driving value for Upstarts existing customers and enhancing the product experience across multiple credit offerings to build a cohesive multiproduct marketplace.
- Deeply understand the customer through ongoing collaboration with consumer insights product marketing and product teams ensuring the borrower experience is intuitive seamless and meets evolving customer needs.
- Collaborate closely across all products at the company and work with product managers engineering analytics design and marketing to align goals and streamline processes ensuring crossfunctional coordination and successful delivery of initiatives.
- Leverage datadriven insights to make informed product decisions identifying opportunities for optimization and testing hypotheses to improve key metrics. Establish and track success metrics to assess the impact of product initiatives ensuring continuous optimization and improved outcomes.
- Make smart tradeoffs to inform the ongoing product roadmap prioritizing the features with the highest ROI and experimenting when necessary
What were looking for:
- Minimum requirements:
- 8 years experience in a product management role focused on consumer growth with demonstrated success leading a team to meet specific KPIs (e.g. lifetime value crosssell upsell)
- Ability to build relationships and effectively collaborate with all levels of the organization from Clevel to individual contributors
- Ability to manage and influence through persuasion negotiation and consensus building
- Strong prototyping and experimentation skills including hypothesis generation A / B testing and results analysis
- Preferred qualifications:
- Experience building consumer products for technology companies preferably in highly regulated industries (financial services healthcare etc.
- Proven track record of building and scaling multiproduct ecosystems or marketplaces in a B2C environment.
- Strong customercentric mindset with the ability to translate customer insights into actionable product features and enhancements.
Position Location This role is available in the following locations: Remote US San Mateo CA Columbus OH
Travel Requirements As a digital first company the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but are encouraged to to still spend high quality time inperson collaborating via regular onsites. The inperson sessions cadence varies depending on the team and role; most teams meet once or twice per quarter for 24 consecutive days at a time.
What youll love:
- Competitive Compensation (base bonus & equity)
- Comprehensive medical dental and vision coverage with Health Savings Account contributions from Upstart
- 401(k) with 100 company match up to $4500 and immediate vesting and aftertax savings
- Employee Stock Purchase Plan (ESPP)
- Life and disability insurance
- Generous holiday vacation sick and safety leave
- Supportive parental family care and military leave programs
- Annual wellness technology & ergonomic reimbursement programs
- Social activities including team events and onsites allcompany updates employee resource groups (ERGs) and other interest groups such as book clubs fitness investing and volunteering
- Catered lunches snacks & drinks when working in offices
#LIREMOTE
#LIMidSenior
At Upstart your base pay is one part of your total compensation package. The anticipated base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic locationwith our digital first philosophy Upstart uses compensation regions that vary depending on location. Individual pay is also determined by jobrelated skills experience and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
In addition Upstart provides employees with target bonuses equity compensation and generous benefits packages (including medical dental vision and 401k).
Upstart is a proud Equal Opportunity Employer. We are dedicated to ensuring that underrepresented classes receive better access to affordable credit and are just as committed to embracing diversity and inclusion in our hiring practices. We celebrate all cultures backgrounds perspectives and experiences and know that we can only become better together.
If you require reasonable accommodation in completing an application interviewing completing any preemployment testing or otherwise participating in the employee selection process please email
Staff IC
Employment Type
Full Time
Key Skills
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