Principal UX Researcher Mixed Methods
Principal UX Researcher Mixed Methods
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- You will collaborate with Point of Sale Leadership Triad (Product Design & Engineering) to identify areas of confidence & risk in the roadmap and craft a plan to address them
- You will scope plan and conduct highvalue UX research throughout the product development process from generative to evaluative crafting multimethod approaches to inform solutions to complex problems employing your quantitative and qualitative expertise as needed
- You will evangelize research insights & create a shared awareness of user needs (both restaurant & guest) across teams in your domain to drive usercentered strategy and decisionmaking
- You will exemplify great research practices for your crossfunctional teams; delegate mentor coach and provide guidance to others as needed to level up learning competencies
- You will conduct competitive analyses and stay up to date with industry trends to inform product development decisions
- 5 years experience in industry conducting applied research on consumer products
- 5 years experience as a researcher on an end to end product creating strategic research vision defining and tracking user experience goals and metrics and leading on projects
- Demonstrated ability to use collaboration & influence to lead the research strategy for a product area and connect that to a broader product vision including identifying & prioritizing research needs
- Demonstrated ability to use systems thinking to build out research infrastructure defining cadences processes and best practices
- Executive level presentation storytelling using influence & communication to drive usercentered strategy & design
- Deep and broad research toolkit experience with generative research workshop facilitation concept testing unmoderated methods evaluative research and measurement with deep expertise in at least one method
- Experience with unmoderated testing tools (ex. UserTesting) & survey tools (ex. Qualtrics)
- Experience conducting research in B2B environments ideally including highcomplexity experiences combining hardware and software
- You have a founders mentality: and exhibit ownership of outcomes over outputs. You own the quality and outcomes associated with full end to end experiences.
- You lift others up: and recognize you dont have to be a manager to engage and exhibit true leadership. You find formal ways to utilize your personal skill set to uplevel those around you.
- You drive action through influence: and appreciate that building trusting and productive relationships with those around you is integral to driving action. You build strong relationships to enact influence throughout the entirety of the area of the business you work within.
- You build strong perspectives: and guide yourself and your teams to make good decisions quickly and often. You collaboratively make well informed decisions with large scale impact across the area of the business you work within.
- You raise the bar: and commit to continually improving the technical skills relevant to your role. You find large scale creative methods to continually build your skill set.
*Bread puns encouraged but not required
Diversity Equity and Inclusion is Baked into our Recipe for Success
At Toast our employees are our secret ingredientwhen they thrive we restaurant industry is one of the most diverse and we embrace that diversity with authenticity inclusivity respect and humility. By embedding these principles into our culture and design we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters inperson collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally check out: today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process please contact .
Required Experience:
Staff IC
Employment Type
Full Time
