Scheduler Clinical Support Specialist
Scheduler Clinical Support Specialist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Answer incoming calls during scheduled hours with professionalism
- Follow up daily with applicants and candidates to schedule interviews and move them through the hiring pipeline.
- Assist with interviews and collaborate on hiring decisions.
- Enter new hires into agencys HR system
- Conduct general orientation sessions: review of company handbook policies culture and expectations.
- Provide new hires with login credentials and initial system training.
- Communicate new hire information to the office team promptly and clearly.
- Deliver weekly updates on hiring progress and upcoming needs.
- Coordinate LPN and MA schedules in collaboration with the office team.
- Monitor open shifts and provide PRN coverage for urgent needs with a focus on highacuity clients (e.g. total care cases).
- Maintain strong communication with caregivers and families to ensure satisfaction and reliability.
- Support the smooth of all staffing plans ensuring continuity of care.
- Be prepared to step into a patient care role as needed within the scope of practice (MA/HHA).
- Foster a professional respectful and positive work atmosphere.
- Collaborate closely with administration case managers and HR to support care goals.
- Complete ongoing professional development and maintain all required licensure and certifications.
- Active MA certification (strongly desired)
- At least 2 years of experience in a healthcare or home care setting
- Strong communication organizational and timemanagement skills
- Proficient with scheduling platforms HR systems and basic computer skills
- Able to work independently prioritize tasks and handle urgent scheduling needs
- Passionate about providing excellent patient care and supporting caregiving teams
- Demonstrates professionalism flexibility and a teamplayer attitude
- Experience with HR & scheduling/charting systems
- Knowledge of state regulations and compliance standards in home care
- Bilingual (a plus not required)
Required Experience:
Unclear Seniority
Employment Type
Full-Time
