Experienced GSOC Lead

Experienced GSOC Lead Full Time

Former military / law enforcement encouraged to apply!!

Location:Lehi UT

Rate:$28.50/HR

The Global Security Operations Center (GSOC) Lead under guidance of GSOC Manager is responsible for assisting company personnel in all concerns that pertain to safety and security for corporate locations around the globe.

The GSOC Lead will support various roles ranging from GSOC Operator to GSOC Supervisor. GSOC Lead should remain flexible and available for Operations needs.The individual will work in a GSOC environment monitoring several screens. Using a variety of tools that range from access control and alarm monitoring systems to various business intelligence sources open source media Internet and inhouse tools. The GSOC Lead is required to detect analyze and alert others of any incidents which may impact the clients people products property or brand image. These may range from extreme weather conditions political instability crime terror to technical failures. Lastly given the various roles the GSOC Lead will support leadership experience to Supervise staff on assigned shifts providing coaching recognition and discipline within approved empowerment range is a must.

What Your Day May Look Like:

• Investigate alarms and respond by sending security patrol or alerting Fire services or Police as needed.
• Assisting company employees in all concerns that pertain to safety and security.
• Monitoring travel safety and security of companys employees.
• Conducting ongoing review of multiple systems and sources to detect potential risks.
• Notifying and coordinating corporate response by distribution of advisories and other communications.
• Following procedures for managing a variety of incidents from minor incidents handled at the local level to global crises.
• Provides backup support and oncall function as needed.
• May lead day to day operations on respective shift supporting.
• Oversee the implementation and application of policies and procedures.
• Provide Quality Assurance of written reports and communications out of the GSOC.
• Engaging on Client set best practices to identify analyze and support all incidents that are either impactful or potentially impactful to the people assets or customer brand.
• Flawless of Customer Communications and Escalation process to applicable stakeholders concerning any/all business impact related events.
• Compile produce and review Incident Reports.
• Support supervise and assist GSOC operators as they prepare respond and mediate crisis related incidents.
• Monitor cameras alarms dispatch associated calls via telephone and radio operate access control technology.
• Supports leadership during critical incidents.
• Ensures operational readiness for incident response.

Additional Job Functions:

• Perform other related duties and special projects as required.
• Gather and prepare reports on individual and team performance metrics.

What We Offer:

• Medical Dental Vision Life AD&DDisability Insurance EAP Plus 401K Options.
• Virtual Medical Appointments With Telemedicine.
• Paid Time Off Weekly Pay Paid Training & Free Uniforms.
• Discounts On Childcare Pet Daycare Vehicles Electronics Cell Phone Plans Travel & So Much More!

Position Requirements:

• 21 years of age or older.
• High School Diploma or GED Required.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• As a condition of employment employee must successfully complete a background investigation and a postoffer/preemployment drug/alcohol test.
• 13 years of Leadership experience.
• 35 years of Corporate Security or GSOC environment experience.
• Strong analytical critical thinking and problemsolving skills.
• Strong background in interpersonal and networking skills with a strong ability to work in a team environment.
• Able to work under stressful conditions and adhere to tight deadlines.
• Able to manage multiple streams of work in a fastpaced environment.
• Above average in computer applications general understanding of security systems and general technical aptitude through demonstrated experience.
• Excellent verbal and communication skills.
• Problems solving for logical solutions and remain calm and professional under stress.
• Strong decisionmaking ability during both crisis and noncrisis situations.
• Able to work with highly confidential information.
• Must be able to speak clearly give direction and provide guidance to employees and security staff during emergencies.
• Able to work and communicate effectively with all levels of leadership.
• Able to analyze threats for real time impact to the client operations with the ability to develop and direct mitigation strategies.

All candidates must be willing to participate in our background check process.

See a different world.

EOE/M/F/Vet/Disabilities

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