Shipping Coordinator
Shipping Coordinator
Posted on :
26-04-2025
Employer Active
1 Vacancy
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Monthly Salary
$ 21 - 23
Vacancy
1 Vacancy
Posted on :
26-04-2025
Job Description
ChowNow is looking for a Shipping Coordinator who is highlymotivated and relentless in helping internal and external clients as quickly and efficiently as possible. If you have a passion for warehouse operations and a desire to join a high energy company with an amazing culture ChowNow has a role for you!
ABOUT US:
ChowNows vision is to become the leading North American platform connecting diners and independent restaurants for athome dining. The ChowNow Platform continues to grow its product offerings and bring restaurants and diners closer together. Our marketplace provides a commissionfree ordering for restaurants nationwide and diners with an evergrowing selection of independent restaurants. Our demand network provides diners with the ability to order where theyre already online including Google Yelp Instagram Snap and many others. And our whitelabeled online ordering system provides restaurants with a branded experience for diners on their website and their own iOS and Android apps for a reasonable monthly fee regardless of order volume. To date weve created over 20000 apps for our restaurant partners something thats never been done before in our category. We operate this way because of our belief in being fair sustainable and equitable with our restaurant partners and the same goes for our culture.
Diversity teamwork and mutual respect are among our core company values. We pride ourselves on giving our teams plenty of opportunities to make their mark.
Join us and help ensure ChowNow becomes the diners first choice for socially responsible online ordering. Together we can preserve neighborhood flavor one restaurant at a time.
ABOUT THE POSITION:
As our Shipping Coordinator you will have an active role within the Operations department assembling equipment preparing and monitoring outbound parcel shipments and processing customer returns.
This is an onsite role that has a 5 day a week in office requirement. Reports to the Senior Shipping Manager; No Direct Reports
WHAT WE LOVE ABOUT YOU:
You put restaurants first. You deeply understand the importance of local restaurants and put them at the center of everything you do. You aim to help them not only survive but thrive.
You celebrate diversity. You recognize that diversity and inclusivity matter. Youre committed to progress which means everyone gets the support and resources they need no matter who they are. You have an ability to listen to other team members ideas and can thrive in an environment that embraces individuality. Everyones voice counts.
You raise your hand. You consistently go above and beyond what is asked of you. You help your peers accomplish their tasks while also excelling at accomplishing your own. When you have a smart idea you raise your hand and share it.
You keep reaching. You set clear ambitious goals. You dont allow yourself to become complacent with where youre at and what youve done so you seek out new opportunities and challenges.
WHAT SUCCESS LOOKS LIKE:
Specifically you will:
- Track inbound and outbound shipments
- Process returns verifying against the Returned Merchandise Authorizations (RMAs)
- Assemble hardware for shipment
- Load applications onto tablets
- Adhere to important deadlines
- Follow all safety regulations including the use of PPE
Within 30 Days Youll:
- Progress through our Ramp Camp (ChowNows New Hire Onboarding Experience)
- Know how to assemble hardware kits for shipment
- Know how to enter tablet information into Salesforce and
- Understand how we use our Mobile Device Management software
- Maintain a clean and consistent workspace
Within 60 days Youll:
- Understand how to process returns
- Learn how to test hardware for failure prior to shipping
- Understand quality standards of different hardware
- Actively respond to inquiries in Salesforce
Within 90 days Youll:
- Respond to all inquiries in Salesforce within the same business day
- Learn inventory management for hardware and accessories
- Proactively report on inventory needs of the department
- Learn how to deep dive inventory history
- Progressively improve and iterate on day to day processes
You Should Apply If:
- You have 1 years of experience in Shipping and/or Logistics
- You are adept with hardware and/or electronics specifically Apple products
- You have a basic knowledge of logistics terminology and are extremely comfortable operating shipping systems like FedEx and UPS
- Previous experience in RMA process
- You enjoy owning your operations and continually looking for ways to improve
- You have experience working with project management tools (i.e. SAP Oracle Podio and Salesforce).
About Our Benefits:
- Expected hourly rate: $21.24 $23.47
- Ongoing training and growth opportunities.
- A Best Place to Work winner multiple times where we focus on creating a great employee experience.
- Rock solid medical dental and vision plans.
- Mental Health Coverage we offer several programs to support your mental health and wellness goals.
- Unlimited Paid Vacation. We expect you to work hard but still enjoy your personal life
- 7 weeks of baby bonding time for all new parents (within the first year of birth or adoption) 8 Weeks of Paid Pregnancy Leave.
- 401(k) Matching
- Employercontributing student loan assistance program or continuing education reimbursement program
- Commuter benefits (including Uber Pool).
- Employee Stock Incentive Plan.
- Pet insurance for your fur babies
- Consistent & fair leadership: well share info set clear goals show you respect and treat everyone fairly.
- Enough freedom to spread your wings while still holding you accountable.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. This is not intended to be an exhaustive list of all responsibilities duties and skills required.
As one of ChowNows core values Celebrates Diversity we are committed to an inclusive and diverse work environment. ChowNow is an equal opportunity employer. We do not discriminate based on race color ethnicity ancestry national origin religion sex gender gender identity gender expression sexual orientation age disability veteran status genetic information marital status or any legally protected status. We are committed to developing a barrierfree recruitment process and work environment if you require any accommodation please let us know at your earliest convenience and well work with you to meet your accessibility needs.
Information Regarding Recruiting Scams: ChowNow does not engage in outreach to prospective candidates by text message about employment opportunities interviews or employment offers and we do not make job offers after only one interview. ChowNow does not ask candidates to submit sensitive personal information (Passport details banking information etc. as part of the interview process. ChowNow employment offers are made by a ChowNow Talent Acquisition team member with a @ email address only. ChowNow does not ask candidates to provide funds to the company for onboarding equipment or supplies. If you receive an employment inquiry or employment offer from a non @ email address consider it spam.
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Required Experience:
IC
Employment Type
Full-Time
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