Catering Sales Manager

Additional Information: This hotel is owned and operated by an independent franchisee Expotel Hospitality. The franchisee is a separate company and a separate employer from Marriott International Inc. The franchisee solely controls all aspects of the hotels employment policies and practices including hiring firing discipline staffing compensation benefits and all other terms and conditions of employment. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International Inc.

Job Summary
The Catering Manager is responsible for effectively selling the public space food and beverage and function planning services of the hotel to maximize revenues and profits for the hotel. The Catering Sales Manager establishes new accounts generates revenues monitors booking pace and books repeat business while keeping quality consistently high.

Essential:
Approach all encounters with guests and employees in an attentive friendly courteous and serviceoriented manner.
Maintain regular attendance in compliance with Expotel Hospitality Service standards as required by scheduling which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming which include wearing the proper uniform and nametag when working.
Comply at all times with Expotel Hospitality Service standards and regulations to encourage safe and efficient hotel operations.
Maintain a warm and friendly demeanor at all times.
Respond to guest complaints in a timely manner.
Work with other F&B manager and keep them inform of F&B issues as they arise.
Keep immediate supervisor full informed of all problems or matters requiring his/her attention.
Monitor quality of service in Banquets.
Assist in menu planning and preparation.
Know meeting room sets and capabilities.
Resolicit past local accounts generate new business.
Set solicitation goals with the Director of Catering and meet or exceed solicitation goals and revenue goals.
Meet and greet inhouse guests upon arrival review the course of events and introduce other staff members (banquet manager captain etc..
Develop menus and agendas ensure BEOs are insured and complete all pertinent correspondence with outside vendors to finalize programs.
Maintain current information on and monitor booking trends to produce forecast figures and monthend reports.
Understand the Catering incentive program.
Manage booking pace.
Handle pricing integrity and propose upscale menus for all groups.
Interact with outside planners and vendors for special events.
Ensure compliance with all local liquor laws and health and sanitation regulations.
Prepare and submit required reports in a timely manner.
Comply with weekly and monthly forecasting procedures.
Be involved in and/or conduct departmental and hotel training.

Marginal:
Attend all meetings as required.
Offer and implement innovative ideas methods and procedures to further streamline the department.
Assist in planning and executing holiday brunches and other special events.
Use feedback from Meeting Planner Evaluations to improve service and quality.
Perform any other duties as requested by the Director Food & Beverage.

Education & Experience:
At least 3 years of progressive hotel sales experience in a specific market; or a 4year college and at least 2year of related experience; or a 2year college degree and 1 or more years of related experience.
Must be proficient in Windows Company approved spreadsheets and word processing.
Must have knowledge of F&B preparation techniques health department rules and regulations liquor laws and regulations.

Physical Requirements:
Long hours sometimes required.
Medium work Exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently or constantly to lift carry push pull or otherwise move objects.

Mental Requirements:
Must be able to convey information and ideas clearly.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must be able to show initiative in job performance including anticipating what needs to be done before it becomes a necessity.
Must work well in stressful highpressure situations.
Must maintain composure and objectivity under pressure.
Must be effective in handling problems in the workplace including preventing identifying and solving problems as necessary.
Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need.
Must be effective at listening to understanding and clarifying the concerns and issues raised by coworkers and guests.
Must be able to work and understand financial information and data and basic arithmetic functions.

Pay is commensurate with experience.
Medical Dental and Vision available after first 90 days of employment.
Retirement 401K etc. also available after first 90 days of employment.

This company is an equal opportunity employer.

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