drjobs Scheduling Coordinator

Scheduling Coordinator

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1 Vacancy
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Job Location drjobs

West Springfield, MA - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Responsive recruiter
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Tuition assistance
  • Vision insurance
Scheduling Coordinator
Location: West Springfield MA
FullTime
Schedule: MondayFriday 9a5p
Pay: $22/hr
The Relief & Scheduling Coordinator is responsible for ensuring adequate staffing coverage across programs by managing schedules filling vacancies and deploying relief staff efficiently. This role requires realtime problemsolving strong communication and the ability to work with scheduling platforms and databases to optimize relief staff utilization.
Key Responsibilities:
Scheduling & Vacancy Management:
  • Manage and coordinate schedules for Relief FLEX and Temp staff across multiple programs
  • Identify and fill shift vacancies efficiently
  • Monitor open shifts and proactively address coverage gaps to ensure program needs are met
  • Respond quickly to lastminute callouts or scheduling conflicts adjusting coverage as needed
Staff Coordination & Oversight:
  • Ensure staff schedules comply with shift requirements policies and program needs
  • Approve staff transfers and update records accordingly in internal database
  • Track and manage leave requests
  • Work with leadership to train and support relief staff in understanding scheduling processes
Communication & Stakeholder Support:
  • Under the guidance of the Scheduling Manager serve as the point of contact for scheduling inquiries from staff and program leaders
  • Work closely with program managers to anticipate and address staffing needs
  • Maintain a positive and collaborative work atmosphere ensuring smooth scheduling operations
Qualifications:
  • Required: 1 years of experience in scheduling staffing coordination or workforce management.
  • Proficiency in scheduling software (e.g. ShiftBoard) and office applications (Excel Word Outlook)
  • Strong organizational and problemsolving skills
  • Ability to multitask and respond quickly to staffing challenges
  • Experience in human services or residential programming is a plus
  • Excellent verbal and written communication skills
Benefits:
  • Paid orientation and training
  • Generous timeoff package
  • Comprehensive health and dental insurance
  • 403(B) retirement plan with employer matching
  • Paid life insurance and longterm disability benefits
  • Advancement opportunities tuition assistance and more

About ServiceNet
ServiceNet is a compassionate nonprofit organization that helps individuals facing challenges such as mental illness developmental disabilities brain injuries homelessness and substance use issues. With dedicated staff members we work together to make a meaningful difference in the lives of others.

Want to learn more about ServiceNet


ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability or veteran status.
Compensation: $22.00 per hour



At ServiceNet you will make a real difference. Whether youre working in residential direct care clinical care peer support or other valuable roles youll be part of a compassionate team dedicated to supporting our community.

And with over 1500 employees and 100 programs across western Massachusetts were confident theres a role thats the right fit for you.

ServiceNet is a nonprofit agency supporting people with mental health challenges developmental disabilities brain injuries homelessness and more. We offer great benefits room to grow and plenty of rewarding opportunities. Wed love for you to join us!

Not sure which job might beright for you No problem! Email to speak with a hiring manager today.



Required Experience:

IC

Employment Type

Full-Time

Company Industry

About Company

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