People Operations Specialist

Who Are We

Postman is the worlds leading API platform used by more than 35 million developers and 500000 organizations including 98 of the Fortune 500. Postman is helping developers and professionals across the globe build the APIfirst world by simplifying each step of the API lifecycle and streamlining collaborationenabling users to create better APIs faster.

The company is headquartered in San Francisco and has an office in Bangalore where it was founded. Postman is privately held with funding from Battery Ventures BOND Coatue CRV Insight Partners and Nexus Venture Partners. Learn more at or connect with Postman on X via @getpostman.

P.S: We highly recommend reading The APIFirst World graphic novel to understand the bigger picture and our vision at Postman.

The opportunity :

The purpose of this role is to deliver an employee experience that continually Raises the Bar and puts People First. You will also partner seamlessly across functional lines with our Recruiting Legal Finance and IT teams to spot & solve issues and build out processes and policies that scale.

What Youll Do

• Ownership of the HR operations function in the APAC (including HR systems immigration global mobility and policies) and help scale existing processes for growth and innovation based on business needs
• Codesign and execute the People Ops roadmap that will result in automation standardization and centralization of People Team processes and systems
• Manage compliance programs including mandatory filings policy updates and employee training in close partnership with internal stakeholders (e.g. Legal IT Finance).
• Maintain our HRIS system and keep other HR tools and systems uptodate ensuring a high level of data integrity. Participate in system updates and enhancement projects.
• Oversee the Benefits Program including endtoend open enrollment benefits renewal LOA management and benefits compliance
• Work with our People Programs team to ensure our benefits and onboarding programs deliver a stellar employee experience through innovative solutions engaging communications and employee education
• Maintain contractor vendor and broker relationships and related agreements
• Conduct offboarding analyze trends and share opportunities with HRBPs to influence/inform decisions
• General Business Reporting (e.g. New Hires Terminations etc.
• Document Management / Retrieval
• Respond to Compliance and Legal Inquiries
• Foster strong crossfunctional relationships with Payroll Talent Acquisition and other stakeholders to drive efficiencies and simplify workflows
• Partner with Finance/Accounting to manage payroll cycles and other employee compensation
• Function as a subject matter expert and People Operations representative for employee questions
• Ensure that we are positioned to scale quickly and efficiently to meet the needs of the business.
• As a member of the People team uphold and promote Postmans values; handle sensitive employee relations issues as needed; and support employee engagement initiatives

About you :

• A minimum of 6 years of general people operations experience or HR generalist experience
• Excellent organizational and project management skills
• An HRIS and systems guru (Rippling Workday Zendesk Greenhouse or similar systems)
• Processdriven problem solver content with ambiguity and being in the weeds
• Analytical mindset and technical aptitude for implementing and administering various tools and systems
• Demonstrated knowledge of employment law and regulatory compliance (including CA)
• Empathy and emotional intelligence to build alignment and strong relationships with employees and internal and external stakeholders
• High integrity and maturity to handle confidential information and sensitive situations in a way that builds trust

What Else

In addition to Postmans payonperformance philosophy and a flexible schedule working with a fun collaborative team Postman offers a comprehensive set of benefits including full medical coverage flexible PTO wellness reimbursement and a monthly lunch stipend. Along with that our wellness programs will help you stay in the best of your physical and mental health. If you have little ones in your family the creche allowance can help in supporting your worklife balance. Our frequent and fascinating teambuilding events will keep you connected while our donationmatching program can support the causes you care about. Were building a longterm company with an inclusive culture where everyone can be the best version of themselves.

At Postman we embrace a hybrid work model. For all roles based out of San Francisco Bay Area Boston Bangalore Noida Hyderabad and New York employees are expected to come into the office 3days a week. We were thoughtful in our approach which is based on balancing flexibility and collaboration and grounded in feedback from our workforce leadership team and peers. The benefits of our hybrid office model will be shared knowledge brainstorming sessions communication and building trust inperson that cannot be replicated via zoom.

Our Values

At Postman we create with the same curiosity that we see in our users. We value transparency and honest communication about not only successes but also failures. In our work we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.

Equal opportunity

Postman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender perception or identity national origin age marital status protected veteran status or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any thirdparty agency or company that does not have a signed agreement with Postman.