Chief Commercial Officer - Solution Sales - AI
Chief Commercial Officer - Solution Sales - AI
Posted on :
26-04-2025
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1 Vacancy
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Monthly Salary
$ 150 - 200
Vacancy
1 Vacancy
Posted on :
26-04-2025
Job Description
Description
Chief Commercial Officer Solution Sales AI
Location: Greater Seattle or San Francisco Bay areas
Compensation: $150k to $200K equity
Our client is on a mission to transform how professional organizations industry associations and expert communities solve problems deliver value and engage their members. They believe that with the right blend of innovation leadership and technology these communities can play an even more powerful role in shaping industries and society.
They arebuilding intelligent humancentered solutions that help these organizations thrivecombining the promise of AI with a deep understanding of how people and communities work. Founded by experienced leaders in technology product strategy and gotomarket they are ready to scale.
The Chief Commercial Officer is responsible for ensuring that their customers experience deep lasting success from the moment they engage with them in the sales cycle through their onboarding and through ongoing use impact and renewal. This position reports directly to the Chief Executive Officer.
This leader will work closely with each early customer embedding themselves within the customer environment to understand their unique context challenges needs and use casesand ensure their platform delivers maximum relevance adoption and transformative value. This is a foundational role initially handson and later team building and systemscaling that directly influences customer delight productmarket fit use case validation reference ability and renewal expansion.
Core responsibilities:
Go to Market and Sales Leadership
- Architect and execute commercial strategy practices & goals across direct sales channel partnerships strategic alliances and selfservice capabilities.
- Design and refine their gotomarket approach to match customer segments industry verticals and buyer profiles.
- Lead and execute the entire sales lifecyclefrom lead identification and qualification through demo negotiation closing and postsale handoff.
- Define and evolve their pricing model customer acquisition funnel and value communication strategy.
- Establish a hightrust insightdriven enterprise sales methodology aligned with customer needs and executive decisionmaking processes.
Customer Onboarding Implementation & Enablement
- Personally leadsonboarding and activation for all initial closedbeta and first commercial customers.
- Translate each customers specific context into custom implementation plans that guide them from setup to early wins.
- Deliver handson workshops training sessions and AIagent customization journey for executive users and organizational teams.
Customer Outcomes & Value Realization
- Act as executive sponsor for all earlystage customers; own the success of their experience and outcomes.
- Align companys platform to each customers key business challenges goals and opportunities.
- Continuously monitor usage engagement and satisfaction metrics intervening proactively where needed.
Customer Reference ability & Success Narratives
- Drive creation of case studies testimonials executive references usage stories.
- Collaborate with Marketing and Product on turning early customer success into gotomarket content
Function Design Team Building & Scaling
- Define the vision structure and processes for Sapience AIs Sales function.
- Build out playbooks training guides onboarding templates and KPIs for scale.
- Hire coach and lead a highperformance CX team as the company grows.
Professional Qualifications and Experience
- 12 years in enterprise B2B sales commercial operations or business development roles preferably in SaaS AI AIaaS or Knowledge Services
- 7 years in senior executive leadership roles with endtoend sales responsibility including P&L exposure and GTM team leadership
- Proven track record of closing large complex deals with Clevel executives professional communities & networks board members decisionmaking groups
- Experience selling into or partnering with professional networks memberbased organizations executive peer groups or knowledgedriven enterprises
- Demonstrated success in launching earlystage sales infrastructure and processes from zerotoone in startup environments
Skills & Competencies
- Deep understanding of enterprise solution & service buying cycles deal structuring and hightrust relationship building
- Strategic thinker with operational rigor; capable of designing sales systems presentation & pitch methods partnership models and executing against timelines
- Natural storyteller and value translator with excellent executive presence
- Exceptional written visual verbal communication skills with strong negotiation ability
- Analytical mindset with experience building managing detailed revenue models and forecasts
- Ability to lead inspire and grow multidisciplinary teams in a highgrowth highimpact environment
- Exceptional EQ empathic intelligence and active listening skills to uncover customer needs and ensure satisfaction.
- Strong strategic planning and organizational design acumen.
- Proven ability to operate in ambiguity iterate rapidly and serve as both a handson operator and executive leader.
- Excellent communicator with strong presentation and storytelling capabilities.
- Bachelors degree in Business Marketing Communications or a related field
- MBA or equivalent advanced business degree strongly preferred
- Prior experience in startups (particularly in SeedSeries A stage) preferred.
- Background working in or with professional networks affinitybased organizations or executive user communities.
- Knowledge of AI vertical AI or collective intelligence systems is a plus.
Qualified candidates are encouraged to submit resume to emailprotected
Required Experience:
Chief
Employment Type
Full-Time
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