Scheduler
Scheduler
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
SUMMARY:
We are seeking a detailoriented and customerfocused Medical Scheduler to join our healthcare team. In this role you will be responsible for scheduling patient appointments managing provider calendars verifying insurance and ensuring seamless communication between patients providers and staff.
ESSENTIAL DUTIES AND RESPONSIBILITIES FOR THE STAFF TRAINER:
- Schedule and confirm patient appointments via phone email or patient portals.
- Coordinate appointments based on provider availability patient needs and urgency.
- Maintain and update patient records and schedules in the Electronic Health Record (EHR) system.
- Verify insurance coverage and collect preauthorizations when necessary.
- Answer incoming calls and respond to inquiries in a professional and courteous manner.
- Communicate with medical staff and departments to ensure smooth workflow and patient care.
- Manage cancellations reschedules and noshows according to clinic policy.
- Assist in administrative tasks such as filing faxing and handling patient paperwork.
QUALIFICATIONS AND EDUCATION REQUIREMENTS:
Education: High School diploma or equivalent
Experience: One year experience working front office in a medical setting
Desired Skills and Abilities: Knowledge of SBNC payers
Knowledge of medical terminology
Excellent Communication skills (written and verbal)
Strong Criticalthinking skills
Strong enthusiasm and willingness to pitch in
Good organizational skills
Functions well in a highstress environment
Fluent in Spanish and English
Physical Demands: May be required to lift objects weighing up to 25 pounds. Sitting in normal seated position for extended periods. Reaching by extending hand(s) or arm(s) in any direction. Finger dexterity is required to manipulate objects with fingers rather than whole hand(s) or arm(s) for example using a keyboard.
The physical demands described above are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job unless providing such accommodations would result in undue hardship for the SBNC.
Salary Range: $23.00 $25.00
Employment Type
Full Time
