Registrar Records Specialist
Registrar Records Specialist
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
$ 39520 - 46800
1 Vacancy
Job Description
Position Summary
The Registrar Records Specialist is responsible for excellent customer service and for the daily operations of the Registrars Office. This position coordinates communication and collaboration across the university and provides follow up to students staff and faculty. This position is responsible for training of students staff and faculty on current processes and newly implemented processes. While providing excellent customer service to all this position may have a specific area of emphasis.
Essential Functions
Assist in securing grade entries from all faculty and entering grades into Student Information System
External transcript evaluation and articulation of external credit into Student Information System
Coordinate with faculty program directors and department chairs to ensure timely section creation for each semesters section offering
Communicate with program directors and appropriate academic committees to create new courses
Communicate with staff and faculty to ensure timely completion of catalog edits each year
Maintain and create course class offerings in Colleague for each semester.
Monitor course enrollments and alert faculty and leaders about the need to add or cancel classes.
Work closely with program assistants faculty and staff to ensure that all relevant course and section material is entered on time
Communicates clearly listens attentively and seeks to understand others
Serve as a resource to students faculty staff and general public by providing accurate information related to student records registration and university policies and procedures
Accurately maintain university databases and systems information
Attend regional campus events to assist and represent the Registrars Office such as enrollment express commencement orientation and other events as needed
Clearly explain university policies to faculty students and staff
Develop and maintain physical and electronic student records and files
Support Senior Registrar Coordinator with projects
Answering incoming phone calls coming through the main Registrars Office phone number; outgoing calls and follow up
Troubleshooting errors or student/faculty/staff difficulties with Registrar processes
Updating information in Colleague as requested through Student Information Update forms and filing in Etrieve
Pulling and sometimes editing various Informer reports to gather information for specific dates/details that pertain to certain forms obtain various student information attendance records active degree applications
Complete dropping/closing waitlists withdrawal status changes updating of enrollment/status and reenrollment process in Colleague
Work closely with the Associate Registrar to support articulation efforts of the university
Responsible for development maintenance and implementation for specific transfer/articulation projects and systems
Develop and maintain physical and electronic student records and files
Demonstrate a commitment to serving and inspiring students and colleagues in a context of a Christian University integrating your Christian faith into your role and responsibilities.
Embrace the mission vision and values of Fresno Pacific University affirm the FPU Faith Expectations and support the ideals and practices articulated in The Fresno Pacific Idea
Uphold and advance Fresno Pacific Universitys commitment to Christcentered higher education holistic student development and serving diverse communities.
Complete tasks timely with work that is comprehensive complete and accurate
Communicates clearly listens attentively and seeks to understand others
Collaborates productively with colleagues of varying skillset
Other job duties as assigned
Qualifications
Required:
High School Diploma
Minimum 2 years of customer service experience
Excellent communication and team skills
Detail oriented and able to develop new ideas and create a plan of action
Developed project management skills
Proven ability to bring projects to completion
Strong organizational skills with the ability to prioritize multiple requests and handle them in an efficient and expedited manner
Preferred:
Bachelors Degree
1 year of office experience
Training and understanding of Colleague software or a similar SIS
Knowledge of FERPA requirements and other applicable laws
Proficiency and advanced knowledge of Microsoft Excel PowerPoint and Word software packages
Ability to build campus relations to expedite work and projects
Environmental Conditions:
Indoors in a normal office environment with little exposure to excessive noise dust fumes vibrations and temperature changes at least eighty percent 80 of the time.
Frequent computer use at a workstation up to eight hours per day.
Frequently work at a fast pace with unscheduled interruptions.
Drive personal or University vehicles to appointments.
Public contact position requiring professional apparel personal hygiene and grooming.
Physical Demands:
This position typically functions indoors in an office environment with light to moderate noise associated with business office equipment. The position may involve travel for meetings and events.
While performing the duties of this job the employee is regularly required to: remain in a stationary position 80 of the time be able to move about inside the office to access file cabinets/office machinery etc. operate a computer and keyboard and other office productivity machinery such as calculators/copy machines/printers. The employee is occasionally required to position self to reach items on the floor and in high cabinetry.
The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 40 pounds. Employee must be able to communicate with others to exchange information including both over the telephone and inperson communication with callers and community members and be able to read a computer screen and paper documents.
Reasonable accommodations for those with disabilities will be provided in accordance with law.
University Information
$39520 to $46800 is the annual starting salary for this role and reflects what Fresno Pacific University reasonably expects to pay for this position. Actual compensation may vary based on qualifications experience and internal equity. In addition to compensation FPU offers a competitive benefits package.
Reserving its rights as a religious institution Fresno Pacific University is an equal employment opportunity employer and does not discriminate on the basis of race color national origin ethnicity sex age or disability or other classes protected by applicable law. Committed to excellence and actively supportive of cultural diversity FPU invites individuals who contribute to such diversity to apply. If you need assistance or an accommodation due to a disability you should contact FPUs Human Resources Department at. As a religious institution the University will administer the equal opportunity employment policy consistent with the Fresno Pacific University statement of faith the FPU Idea and the Universitys governance by the Pacific District Conference of Mennonite Brethren Churches.
*This information including salary is accurate as of April 24 2025.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
