Content Moderation Process Associate - Norwegian On site Bucharest
Content Moderation Process Associate - Norwegian On site Bucharest
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Job Description
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125000 people across 30 countries are driven by our innate curiosity entrepreneurial agility and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises including the Fortune Global 500 with our deep business and industry knowledge digital operations services and expertise in data technology and AI.
We are inviting applications for the role of Content Moderation Process Associate Norwegian On site Bucharest
Were looking for someone with a strong work ethic and the ability to work well both independently and within the context of a larger teamoriented environment.
Selfstarting intellectually curious and creative individual comfortable operating in a fastpaced dynamic environment
Responsibilities
Provide resolution to maintain standards of quality
Review content and provide resolution based on prescribed guidelines
Recognize trends and patterns and raise issues timely
Provide insights to help improve the support to the users
Maintain a thorough understanding of process and policies
Provide excellent customer service to our customers
This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature such as (but not limited to) graphic violence selfharm child abuse and hate speech.
Qualifications we seek in you
Minimum qualifications
Any Graduate (PG an added advantage)
Freshers are eligible
Fluent in Read/Write in English & Norwegian Language
Preferred qualifications
Effective probing skills and analyzing / understanding skills
Problem solving skills with customer centric approach
Must be able to work on a flexible schedule (including weekend shift work)
What can we offer
Attractive salary.
Stable job offers employment contract.
Work in a multicultural environment;
Various trainings (initiating soft skills).
Possibility of development;
Benefits (Meal Tickets Medical Services Insurance additional vacation days partner discounts).
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation. For more information visit . Follow us on Twitter Facebook LinkedIn and YouTube.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.
Required Experience:
IC
Employment Type
Full-Time
